Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Infinite scroll does not work to load history of visited channels #33469

Open
jburel-ca opened this issue Oct 5, 2024 · 3 comments · May be fixed by #33876
Open

Infinite scroll does not work to load history of visited channels #33469

jburel-ca opened this issue Oct 5, 2024 · 3 comments · May be fixed by #33876
Labels
Tasked Added to the internal issue tracking

Comments

@jburel-ca
Copy link

Description:

Hello,

When you visit a channel and come back to it, you can't load history: infinite scroll not working and you can't get previous messages.

This bug is reproduced on https://open.rocket.chat/ too and it's very annoying!

How can we fix that?

Thank you for your help!

Steps to reproduce:

  1. Go to a channel (ie: general)
  2. Go to another channel (ie: support)
  3. Go back to the previous channel (ie: general)
  4. Scroll to the top of the page until older messages are loaded in ajax

Expected behavior:

We are supposed to have infinite scroll as well as a loading animation to retrieve messages older than those displayed on first loading using ajax.

Actual behavior:

Nothing is happening: we are stuck at the top of the page and older messages are not loading.
image

Note: This works the very first time the channel loads! If you want to retrieve older messages on a channel you have already visited, you must refresh the page.

Server Setup Information:

Version of Rocket.Chat Server: 6.12.1
License Type: Community
Number of Users: 100-500
Operating System: Debian 11
Deployment Method: tar
Number of Running Instances: 1
DB Replicaset Oplog: 1
NodeJS Version: v14.21.3
MongoDB Version: 5.0.21

Client Setup Information

  • Desktop App or Browser Version: all latest browsers / applications
  • Operating System: MacOS / iOS
@divyansharma001
Copy link

can I solve this issue?

@reetp reetp added the Tasked Added to the internal issue tracking label Nov 11, 2024
@reetp
Copy link

reetp commented Nov 11, 2024

Referred to the team

@casalsgh
Copy link
Contributor

Asking team to take a look

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Tasked Added to the internal issue tracking
Projects
None yet
Development

Successfully merging a pull request may close this issue.

4 participants