Problem upgrade 6.10.2 to 7.2

[LetArch]

Description:

Taking into account the update algorithm and recommendations for updating versions, as well as installation requirements and installation instructions.
There were problems
issue-1 - with creating indexes of uploads files when I uploaded them before the first launch of the rocketchat service. This was solved
issue 2 - with deno work, this module was not updated automatically, and the new version of rocketchat requires the corresponding version, you need to install it when the updated version is already needed. This was solved
issue 3 - nginx “connect() failed (111: Unknown error) when connecting to upstream” after this error I stopped updating further and rolled back to a snapshot VM

Steps to reproduce:

after updating to 7.2.0 everything started, I was happy, but after entering the integration settings, the APP CRASHED window appeared and from that moment error #3, indicated above, began to occur, which I was never able to overcome

Server Setup Information:

Version of Rocket.Chat Server: update from 6.10.2 to 7.2.0
Operating System: ubuntu 22.04.
Deployment Method: tar
Number of Running Instances: 1
DB Replicaset Oplog:
NodeJS Version: upgrade from 14 to 20
MongoDB Version: 5
Proxy: nginx
Firewalls involved: ufw

Client Setup Information

• Desktop App or Browser Version: Mobile App both, Browser Version (any - chrome, firefox, safari)
• Operating System: linux mint 21.2, ios, android

[reetp]

This looks more like a support question than a bug.

If you read the deployment docs the recommended deployment methods are docker and snaps.

https://docs.rocket.chat/docs/deploy-with-ubuntu

They usually take care of all dependencies for you.

If you insist on using a tar then you are on your own and must pay careful attention to the required dependencies at every update. Deno was specified in the above doc. You will have to maintain that manually.

You should also upgrade your Mongo version - 5 is EOL soon and you should go to either 6 or preferably 7.

Indexes - can be dropped and they will be re-created as required.

As far as your crash you have provided no logs - as per the bug template requests. Please do not paste long logs here - use pastebin or similar.

You have also not advised your licence type/number of users.

If you are using CE there are some restrictions to CE that apply now. Do you have any private apps installed?

https://docs.rocket.chat/v1/docs/rocketchat-release-notes

https://github.com/RocketChat/Rocket.Chat/releases/tag/7.0.0