We have added a postman collection which can be helpful to create service call through the iFlow.
You can download the postman collection from postman folder.
- Install Postman Tool
- Import both "Service Ticket (iFlow).postman_collection.json" and "iFlow.postman_environment.json" files into postman. You should be a new Collection Called "Service Ticket (iFlow)" in the list and an environment "iFlow".
and replace the place holders as explained below.
| Place holder Name | Description | More Information |
|---|---|---|
| <<FSM_ACCOUNT_NAME>> | FSM Account Name | |
| <<FSM_COMPANY>> | FSM Company Name | |
| <<FSM_USER>> | FSM Username | |
| <<IFLOW_URL>> | Fully formed iFlow URL | Refer iFlow Definitions to obtain the iFlow URL |
| <<CPI_USER>> | Cloud Platform Integration Username | |
| <<CPI_PASSWORD>> | Cloud Platform Integration User password |
- Navigate to the request "Creation of Service Ticket through iFlow" inside "Service Ticket (iFlow)"
- Choose "iFlow" as environment
- Modify the "request body" as needed and click "Send"
- Service Call should have been created.