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[BUG] Cart page - product-to-product recommendations #2145

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JonasReniers opened this issue Nov 25, 2024 · 1 comment
Open

[BUG] Cart page - product-to-product recommendations #2145

JonasReniers opened this issue Nov 25, 2024 · 1 comment
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Acknowledged Team has responded to issue BUG P3 git2gus label for bug

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@JonasReniers
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JonasReniers commented Nov 25, 2024

Summary

The Einstein product recommendations feature on the cart page is not returning any products. This issue is due to the incorrect building of the product payload. In the PWA kit demo environment, products are returned, but there are still inconsistencies. It is unclear if CQuotient has mocking enabled.

Steps To Reproduce

  • Navigate to the cart page.

  • Observe that no products are returned by the Einstein product recommendations feature.

  • Compare with the PWA kit demo environment where some recommendations are returned, but not relevant because the products aren't sent.

Expected result

The Einstein product recommendations on the cart page should correctly build and return a list of recommended products based on the full product details. This includes ensuring that the product payload contains all necessary attributes, to provide accurate and relevant recommendations.

Actual result

In our environment, we do not receive any product recommendations. However, in the PWA Kit demo environment, we do see recommendations, even though the products are not correctly built in the payload.

System Information (as applicable)

Browser: Chromium based, version 131.0.6778.85
Node version: 20.13.1
pwa-kit version: 3.7.0
Desktop OS: MacOS
Mobile Device Info:

Additional information

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@adamraya adamraya added Acknowledged Team has responded to issue BUG P3 git2gus label for bug labels Nov 26, 2024
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git2gus bot commented Nov 26, 2024

This issue has been linked to a new work item: W-17314029

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