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Known issues
This page will list known issues in the Shippable SaaS platform that are currently affecting customers, along with suggested solutions.
Problem: I can't see my Bitbucket projects
Solution: log out of shippable (https://app.shippable.com/logout) and log back in. You will need to reauthorize through Bitbucket. Navigate to the "account profile" page and click "sync".
Problem: My builds for my private Bitbucket repositories are failing
Solution: Navigate to the project settings page for the failing repository. Click the "reset all keys" button.
Problem: My gitRepo resource with a Bitbucket integration is failing to clone
Solution: Send an email to [email protected] providing your subscription name. We will send you the public key that needs to be added to the repository in order to restore functionality.