Installation not working in fresh Debian, Ubuntu and OpenSuse

[RecoX]

Brand new Debian installation in Proxmox, just installed git, cloned the repository as this guide states:

https://signoz.io/docs/install/docker/

root@signoz:~/signoz/deploy# ./install.sh 

👋 Thank you for trying out SigNoz! 

🌏 Detecting your OS ...

🔴 The containers didn't seem to start correctly. Please run the following command to check containers that may have errored out:

sudo docker-compose -f ./docker/clickhouse-setup/docker-compose.yaml ps -a
Please read our troubleshooting guide https://signoz.io/docs/install/troubleshooting/
or reach us for support in #help channel in our Slack Community https://signoz.io/slack
++++++++++++++++++++++++++++++++++++++++

📨 Please share your email to receive support with the installation
Email: 

[welcome]

Thanks for opening this issue. A team member should give feedback soon. In the meantime, feel free to check out the contributing guidelines.

[RecoX]

Is not working neither in Ubuntu, something is very broken with the script

1. Use a Non-Root User
   For security and proper file permissions, create or use a non-root user with sudo privileges:

Create a new user (if needed):
sudo adduser signoz_user

Add the user to the sudo group:
sudo usermod -aG sudo signoz_user

Switch to the new user:
su - signoz_user

2. Clone the SigNoz Repository
   git clone -b main https://github.com/SigNoz/signoz.git && cd signoz/deploy/

3. Run the Install Script
   ./install.sh

[RecoX]

the -f parameter is not functioning properly

[prashant-shahi]

Not able to reproduce in fresh Ubuntu 20.04.1 machine.

signoz_user@prashant-test-2:~$ git clone -b main https://github.com/SigNoz/signoz.git && cd signoz/deploy/
Cloning into 'signoz'...

remote: Enumerating objects: 71505, done.
remote: Counting objects: 100% (1402/1402), done.
remote: Compressing objects: 100% (565/565), done.
remote: Total 71505 (delta 1081), reused 932 (delta 835), pack-reused 70103 (from 2)
Receiving objects: 100% (71505/71505), 46.84 MiB | 25.58 MiB/s, done.
Resolving deltas: 100% (47143/47143), done.
signoz_user@prashant-test-2:~/signoz/deploy$ 
signoz_user@prashant-test-2:~/signoz/deploy$ 
signoz_user@prashant-test-2:~/signoz/deploy$ ./install.sh 

👋 Thank you for trying out SigNoz! 

🟡 Running installer with non-sudo permissions.
   In case of any failure or prompt, please consider running the script with sudo privileges.

🌏 Detecting your OS ...



🙇 We will need sudo access to complete the installation.
Please enter your sudo password, if prompted.
[sudo] password for signoz_user: 
Got it! Thanks!! 🙏

Okay! We will bring up the SigNoz cluster from here 🚀

++++++++++++++++++++++++
Setting up docker repos
Hit:1 http://us-central1.gce.archive.ubuntu.com/ubuntu focal InRelease
Hit:2 http://us-central1.gce.archive.ubuntu.com/ubuntu focal-updates InRelease
Hit:3 http://us-central1.gce.archive.ubuntu.com/ubuntu focal-backports InRelease
Hit:4 http://security.ubuntu.com/ubuntu focal-security InRelease
Reading package lists...
Reading package lists...
Building dependency tree...
Reading state information...
software-properties-common is already the newest version (0.99.9.12).
software-properties-common set to manually installed.
The following NEW packages will be installed:
  gnupg-agent
0 upgraded, 1 newly installed, 0 to remove and 11 not upgraded.
Need to get 5240 B of archives.
After this operation, 46.1 kB of additional disk space will be used.
Get:1 http://us-central1.gce.archive.ubuntu.com/ubuntu focal-updates/universe amd64 gnupg-agent all 2.2.19-3ubuntu2.2 [5240 B]
Fetched 5240 B in 0s (306 kB/s)
Selecting previously unselected package gnupg-agent.
(Reading database ... 62257 files and directories currently installed.)
Preparing to unpack .../gnupg-agent_2.2.19-3ubuntu2.2_all.deb ...
Unpacking gnupg-agent (2.2.19-3ubuntu2.2) ...
Setting up gnupg-agent (2.2.19-3ubuntu2.2) ...
OK
Hit:1 http://us-central1.gce.archive.ubuntu.com/ubuntu focal InRelease
Hit:2 http://us-central1.gce.archive.ubuntu.com/ubuntu focal-updates InRelease                           
Hit:3 http://us-central1.gce.archive.ubuntu.com/ubuntu focal-backports InRelease                                              
Hit:4 http://security.ubuntu.com/ubuntu focal-security InRelease                                                              
Get:5 https://download.docker.com/linux/ubuntu focal InRelease [57.7 kB]                                
Get:6 https://download.docker.com/linux/ubuntu focal/stable amd64 Packages [54.3 kB]
Fetched 112 kB in 1s (122 kB/s)     
Reading package lists... Done
Hit:1 http://us-central1.gce.archive.ubuntu.com/ubuntu focal InRelease
Hit:2 http://us-central1.gce.archive.ubuntu.com/ubuntu focal-updates InRelease
Hit:3 http://us-central1.gce.archive.ubuntu.com/ubuntu focal-backports InRelease
Hit:4 http://security.ubuntu.com/ubuntu focal-security InRelease
Hit:5 https://download.docker.com/linux/ubuntu focal InRelease
Reading package lists...
Installing docker
Reading package lists...
Building dependency tree...
Reading state information...
The following additional packages will be installed:
  docker-buildx-plugin docker-ce-rootless-extras docker-compose-plugin pigz slirp4netns
Suggested packages:
  aufs-tools cgroupfs-mount | cgroup-lite
The following NEW packages will be installed:
  containerd.io docker-buildx-plugin docker-ce docker-ce-cli docker-ce-rootless-extras docker-compose-plugin pigz slirp4netns
0 upgraded, 8 newly installed, 0 to remove and 11 not upgraded.
Need to get 124 MB of archives.
After this operation, 447 MB of additional disk space will be used.
Get:1 http://us-central1.gce.archive.ubuntu.com/ubuntu focal/universe amd64 pigz amd64 2.4-1 [57.4 kB]
Get:2 http://us-central1.gce.archive.ubuntu.com/ubuntu focal/universe amd64 slirp4netns amd64 0.4.3-1 [74.3 kB]
Get:3 https://download.docker.com/linux/ubuntu focal/stable amd64 containerd.io amd64 1.7.25-1 [29.6 MB]
Get:4 https://download.docker.com/linux/ubuntu focal/stable amd64 docker-buildx-plugin amd64 0.19.3-1~ubuntu.20.04~focal [30.7 MB]
Get:5 https://download.docker.com/linux/ubuntu focal/stable amd64 docker-ce-cli amd64 5:27.5.0-1~ubuntu.20.04~focal [15.2 MB]
Get:6 https://download.docker.com/linux/ubuntu focal/stable amd64 docker-ce amd64 5:27.5.0-1~ubuntu.20.04~focal [26.1 MB]
Get:7 https://download.docker.com/linux/ubuntu focal/stable amd64 docker-ce-rootless-extras amd64 5:27.5.0-1~ubuntu.20.04~focal [9598 kB]
Get:8 https://download.docker.com/linux/ubuntu focal/stable amd64 docker-compose-plugin amd64 2.32.4-1~ubuntu.20.04~focal [12.8 MB]
Fetched 124 MB in 2s (76.4 MB/s)
Selecting previously unselected package pigz.
(Reading database ... 62261 files and directories currently installed.)
Preparing to unpack .../0-pigz_2.4-1_amd64.deb ...
Unpacking pigz (2.4-1) ...
Selecting previously unselected package containerd.io.
Preparing to unpack .../1-containerd.io_1.7.25-1_amd64.deb ...
Unpacking containerd.io (1.7.25-1) ...
Selecting previously unselected package docker-buildx-plugin.
Preparing to unpack .../2-docker-buildx-plugin_0.19.3-1~ubuntu.20.04~focal_amd64.deb ...
Unpacking docker-buildx-plugin (0.19.3-1~ubuntu.20.04~focal) ...
Selecting previously unselected package docker-ce-cli.
Preparing to unpack .../3-docker-ce-cli_5%3a27.5.0-1~ubuntu.20.04~focal_amd64.deb ...
Unpacking docker-ce-cli (5:27.5.0-1~ubuntu.20.04~focal) ...
Selecting previously unselected package docker-ce.
Preparing to unpack .../4-docker-ce_5%3a27.5.0-1~ubuntu.20.04~focal_amd64.deb ...
Unpacking docker-ce (5:27.5.0-1~ubuntu.20.04~focal) ...
Selecting previously unselected package docker-ce-rootless-extras.
Preparing to unpack .../5-docker-ce-rootless-extras_5%3a27.5.0-1~ubuntu.20.04~focal_amd64.deb ...
Unpacking docker-ce-rootless-extras (5:27.5.0-1~ubuntu.20.04~focal) ...
Selecting previously unselected package docker-compose-plugin.
Preparing to unpack .../6-docker-compose-plugin_2.32.4-1~ubuntu.20.04~focal_amd64.deb ...
Unpacking docker-compose-plugin (2.32.4-1~ubuntu.20.04~focal) ...
Selecting previously unselected package slirp4netns.
Preparing to unpack .../7-slirp4netns_0.4.3-1_amd64.deb ...
Unpacking slirp4netns (0.4.3-1) ...
Setting up slirp4netns (0.4.3-1) ...
Setting up docker-buildx-plugin (0.19.3-1~ubuntu.20.04~focal) ...
Setting up containerd.io (1.7.25-1) ...
Created symlink /etc/systemd/system/multi-user.target.wants/containerd.service → /lib/systemd/system/containerd.service.
Setting up docker-compose-plugin (2.32.4-1~ubuntu.20.04~focal) ...
Setting up docker-ce-cli (5:27.5.0-1~ubuntu.20.04~focal) ...
Setting up pigz (2.4-1) ...
Setting up docker-ce-rootless-extras (5:27.5.0-1~ubuntu.20.04~focal) ...
Setting up docker-ce (5:27.5.0-1~ubuntu.20.04~focal) ...
Created symlink /etc/systemd/system/multi-user.target.wants/docker.service → /lib/systemd/system/docker.service.
Created symlink /etc/systemd/system/sockets.target.wants/docker.socket → /lib/systemd/system/docker.socket.
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for systemd (245.4-4ubuntu3.24) ...
docker compose plugin is present, using it
🐳 Starting Docker ...



🟡 Pulling the latest container images for SigNoz.

[+] Pulling 62/62
 ✔ otel-collector-migrator-sync Skipped - Image is already being pulled by otel-collector-migrator-async                                                                                                                               0.0s 
 ✔ alertmanager Pulled                                                                                                                                                                                                                17.4s 
   ✔ 659d66d51139 Pull complete                                                                                                                                                                                                        3.0s 
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 ✔ hotrod Pulled                                                                                                                                                                                                                       4.8s 
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 ✔ otel-collector Pulled                                                                                                                                                                                                              20.9s 
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 ✔ frontend Pulled                                                                                                                                                                                                                    36.5s 
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 ✔ query-service Pulled                                                                                                                                                                                                               29.0s 
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 ✔ clickhouse Pulled                                                                                                                                                                                                                  48.9s 
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 ✔ logspout Pulled                                                                                                                                                                                                                     4.2s 
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 ✔ otel-collector-migrator-async Pulled                                                                                                                                                                                               13.2s 
   ✔ fbcfea79c1c4 Pull complete                                                                                                                                                                                                        8.5s 
   ✔ 46177854e06d Pull complete                                                                                                                                                                                                       12.3s 
 ✔ load-hotrod Pulled                                                                                                                                                                                                                 37.6s 
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 ✔ zookeeper-1 Pulled                                                                                                                                                                                                                 48.1s 
   ✔ 1a639b39cb23 Pull complete                                                                                                                                                                                                       47.4s 

🟡 Starting the SigNoz containers. It may take a few minutes ...

[+] Running 12/12
 ✔ Network clickhouse-setup_default  Created                                                                                                                                                                                           0.1s 
 ✔ Container load-hotrod             Started                                                                                                                                                                                           5.8s 
 ✔ Container signoz-zookeeper-1      Started                                                                                                                                                                                           5.9s 
 ✔ Container hotrod                  Started                                                                                                                                                                                           5.8s 
 ✔ Container signoz-clickhouse       Healthy                                                                                                                                                                                          89.5s 
 ✔ Container otel-migrator-sync      Exited                                                                                                                                                                                           89.4s 
 ✔ Container otel-migrator-async     Started                                                                                                                                                                                          88.9s 
 ✔ Container signoz-query-service    Healthy                                                                                                                                                                                         119.4s 
 ✔ Container signoz-otel-collector   Started                                                                                                                                                                                         120.2s 
 ✔ Container signoz-alertmanager     Started                                                                                                                                                                                         120.0s 
 ✔ Container signoz-frontend         Started                                                                                                                                                                                         120.7s 
 ✔ Container signoz-logspout         Started                                                                                                                                                                                         120.8s 


++++++++++++++++++ SUCCESS ++++++++++++++++++++++

🟢 Your installation is complete!

🟢 Your frontend is running on http://localhost:3301

ℹ️  By default, retention period is set to 15 days for logs and traces, and 30 days for metrics.
To change this, navigate to the General tab on the Settings page of SigNoz UI. For more details, refer to https://signoz.io/docs/userguide/retention-period 

ℹ️  To bring down SigNoz and clean volumes : sudo docker compose -f ./docker/clickhouse-setup/docker-compose.yaml down -v

+++++++++++++++++++++++++++++++++++++++++++++++++

👉 Need help in Getting Started?
Join us on Slack https://signoz.io/slack


📨 Please share your email to receive support & updates about SigNoz!
Email: [email protected]

🙏 Thank you!

[prashant-shahi]

@RecoX can you please share more information about your OS/version and platform used to spawn up the machine?

[prashant-shahi]

This could be a Proxmox-related issue.

Can you try running apt update and the Docker install commands manually (please check the install.sh file for commands for apt?

[RecoX]

root@signoz:~/signoz/deploy# cat /etc/os-release
PRETTY_NAME="Debian GNU/Linux 12 (bookworm)"
NAME="Debian GNU/Linux"
VERSION_ID="12"
VERSION="12 (bookworm)"
VERSION_CODENAME=bookworm
ID=debian
HOME_URL="https://www.debian.org/"
SUPPORT_URL="https://www.debian.org/support"
BUG_REPORT_URL="https://bugs.debian.org/"

uname -m
x86_64

root@signoz:~/signoz/deploy# docker compose -f docker/clickhouse-setup/docker-compose.yaml up -d
[+] Running 3/4
 ✔ Container hotrod              Started                                                                                                                                     0.3s 
 ✔ Container signoz-zookeeper-1  Started                                                                                                                                     0.4s 
 ✔ Container load-hotrod         Started                                                                                                                                     0.3s 
 ⠴ Container signoz-clickhouse   Starting                                                                                                                                    0.5s 
Error response from daemon: failed to create task for container: failed to create shim task: OCI runtime create failed: runc create failed: unable to start container process: error during container init: error setting rlimits for ready process: error setting rlimit type 6: operation not permitted: unknown

root@signoz:~/signoz/deploy# ./install.sh 

👋 Thank you for trying out SigNoz! 

🌏 Detecting your OS ...

🔴 The containers didn't seem to start correctly. Please run the following command to check containers that may have errored out:

sudo docker-compose -f ./docker/clickhouse-setup/docker-compose.yaml ps -a
Please read our troubleshooting guide https://signoz.io/docs/install/troubleshooting/
or reach us for support in #help channel in our Slack Community https://signoz.io/slack
++++++++++++++++++++++++++++++++++++++++

📨 Please share your email to receive support with the installation
Email: 

[RecoX]

In OpenSuse is happening the same, something is very broken here

[prashant-shahi]

@RecoX I have raised the PR with the fixes to handle no sudo command case.

Can you please check out the updated install script from the PR below?

• fix(install-script): handle no sudo command scenerio #6924

[RecoX]

In Debian, btw I installed the sudo command by apt-get install sudo

root@signoz:~/signoz/deploy# git branch
* fix/install-no-sudo
  main
root@signoz:~/signoz/deploy# ./install.sh 

👋 Thank you for trying out SigNoz! 

🌏 Detecting your OS ...

🔴 The containers didn't seem to start correctly. Please run the following command to check containers that may have errored out:

sudo docker compose -f ./docker/clickhouse-setup/docker-compose.yaml ps -a
Please read our troubleshooting guide https://signoz.io/docs/install/troubleshooting/
or reach us for support in #help channel in our Slack Community https://signoz.io/slack
++++++++++++++++++++++++++++++++++++++++

📨 Please share your email to receive support with the installation
Email: ^C
root@signoz:~/signoz/deploy# sudo docker compose -f ./docker/clickhouse-setup/docker-compose.yaml ps 

NAME                    IMAGE                                        COMMAND                  SERVICE                         CREATED      STATUS        PORTS
hotrod                  jaegertracing/example-hotrod:1.30            "/go/bin/hotrod-linu…"   hotrod                          5 days ago   Up 25 hours   8080-8083/tcp
load-hotrod             signoz/locust:1.2.3                          "/docker-entrypoint.…"   load-hotrod                     5 days ago   Up 25 hours   5557-5558/tcp, 8089/tcp
otel-migrator-async     signoz/signoz-schema-migrator:0.111.23       "/signoz-schema-migr…"   otel-collector-migrator-async   5 days ago   Created       
otel-migrator-sync      signoz/signoz-schema-migrator:0.111.23       "/signoz-schema-migr…"   otel-collector-migrator-sync    5 days ago   Created       
signoz-alertmanager     signoz/alertmanager:0.23.7                   "/bin/alertmanager -…"   alertmanager                    5 days ago   Created       
signoz-clickhouse       clickhouse/clickhouse-server:24.1.2-alpine   "/entrypoint.sh"         clickhouse                      5 days ago   Created       0.0.0.0:8123->8123/tcp, :::8123->8123/tcp, 0.0.0.0:9000->9000/tcp, :::9000->9000/tcp, 0.0.0.0:9181->9181/tcp, :::9181->9181/tcp, 9009/tcp
signoz-frontend         signoz/frontend:0.68.0                       "nginx -g 'daemon of…"   frontend                        5 days ago   Created       
signoz-logspout         gliderlabs/logspout:v3.2.14                  "/bin/logspout syslo…"   logspout                        5 days ago   Created       
signoz-otel-collector   signoz/signoz-otel-collector:0.111.23        "/signoz-collector -…"   otel-collector                  5 days ago   Created       
signoz-query-service    signoz/query-service:0.68.0                  "./query-service -co…"   query-service                   5 days ago   Created       
signoz-zookeeper-1      bitnami/zookeeper:3.7.1                      "/opt/bitnami/script…"   zookeeper-1                     5 days ago   Up 25 hours   0.0

I'll try with a clean installation again and come back

[RecoX]

Brand new debian, just run

apt update
apt upgrade
apt install git

and this is what happened