Creative Kit Identity Web View

[metinaltinbas]

I am having trouble open the modal popup after pressing the attachment url on the snap that created from my application. I need to get display name and bitmoji url from my redirected url from attachment url.

https://docs.snap.com/snap-kit/creative-kit/Tutorials/ios/#identity-web-view

Is there anything that I should do to see this? My application is in development now.

[ezanalemma]

Same question I have @metinaltinbas.

No popup shows [on any platform] when clicking the attachment URL; hence no detail is sent as an HTTP header to the URL.

cc @cybersamx @davidxiasc @jshiehsc @julien-c @ramanpreetSinghKhinda @melissaosullivansc
cc @filipef101 @bkirbysc @tphillipssc @eberglundsc @driefler [sorry for the ping]

[jecorona97]

+1

I am also blocked by this issue and really need a solution

[a1nouru]

Just got the same error as well. Blocked as well on this. Can the snap team help on this? There isn't that much documentation on this.

[metinaltinbas]

They don't even answer the support messages.

[Mohamed-Jelloul]

+1, I'm also stuck and need a solution to move forward

[vlisc]

Hi all, Identity Web View feature is in BETA and only available to select partners at the moment. If your app is categorized as anonymous/q&a apps, we can enable the feature for your app. We will update out snap kit documentation to make that more clear.

To enable the feature, please submit an app version in the developer portal for review and add in the description you would like to enable Identity Web view for your app. We will expedite your reviews and enable this feature for you assuming the app fits the anonymous/q&a criteria.

For future feature specific questions for your app, you can also submit a support ticket here with your appId: https://docs.snap.com/snap-kit/support

[ezanalemma]

Hi @vlisc, thanks for the response! Just submitted an app version for review in the portal as suggested above as it fits the anonymous/q&a criteria.
AppID: c8920cd3-8f82-490e-b2a1-50040f717611

Thank you @vlisc!

[vlisc]

@ezanalemma We approved your app and toggled Identity Web View on. It may take a few hours for you it to take effect.

[VortexHero]

@vlisc Could you enable Identity Web View for my app? The App ID is 7eb8a264-2efa-4f50-b3c9-659e042b3368.

[metinaltinbas]

@vlisc Could you also enable Identity web view for my app ? Thee App ID is: 63a93a7c-bbdf-470e-a150-bc00b00b1298

[metinaltinbas]

It is been more than a month and the support team didn't even reply to my support ticket, do not expect that much from Snap

[metinaltinbas]

I have never seen such a slow review process and support team in my life. I didn't receive a respond to my support ticker for over 3 months and my app is in review for more than a month and still waiting.

[metinaltinbas]

Hi @vlisc, thanks for the response! Just submitted an app version for review in the portal as suggested above as it fits the anonymous/q&a criteria. AppID: c8920cd3-8f82-490e-b2a1-50040f717611

Thank you @vlisc!

My app is also approved, but I cannot see the identity web view still. Did you figure out?

@vlisc Is there anything wrong that I do? Because I cannot still see the identity web view.

My App Id is : 63a93a7c-bbdf-470e-a150-bc00b00b1298