library issue?

[silvacarl2]

we did this: pip install --upgrade --no-cache-dir --force-reinstall git+https://github.com/Softcatala/whisper-ctranslate2

but no matter what we do, the result is this:

time whisper-ctranslate2 --model large-v2 --language en --word_timestamps True --output_format json childrenatplay_davies_ah_64kb.mp3
Detected language 'English' with probability 1.000000
Unable to load any of {libcudnn_ops.so.9.1.0, libcudnn_ops.so.9.1, libcudnn_ops.so.9, libcudnn_ops.so}
Invalid handle. Cannot load symbol cudnnCreateTensorDescriptor
Aborted (core dumped)

real 0m6.853s
user 0m10.305s
sys 0m3.037s

do we need to pin it to a specific version of libcudnn?

[thr3a]

I had a similar error, but I solved it by installing an older version of ctranslate2.

pip install ctranslate2==4.4.0

[FriedGenera]

I had a similar error, but I solved it by installing an older version of ctranslate2.

pip install ctranslate2==4.4.0

Seems that new release of ctranslate uses cudnn 9 not 8 and they haven't updated the documentation on their website to reflect that. I only found out by going to their github