CHANGES.md

Changelog

5.11.3 2025-01-30

• New: contract without binding partner

5.11.2 2024-11-27

• Ref: Change HS url for FS url
• Fix: forcing yamlns version ==0.10.0, lib changes

5.11.1 2024-11-05

• Fix: forcing authlib version >=3.1, api changes
• Fix: irontec configuration is config.tomatic.irontec not config.tomatic.irontec.irontec

5.11.0 2024-11-04

• Breaking changes: new configuration infrastructure
• Fix: missing dbconfig make the tests fails on CI
• dbconfig encapsulated in tomatic.config.secrets
• config.yaml partially encapsulated as tomatic.config.params
• Upgrade notes
  • TOMATIC_CALL_REGISTRY -> TOMATIC_CALLREGISTRY, to match dbconfig
  • Ensure to remove installed dbconfig.py

5.10.6 2024-10-30

• Fix: Failed to merge multiprocess coverage data, since subprocesses didn't take the same configuration.
• Security: upgraded authlib dependency, flawed with several issues CVE-2022-39175, CVE-2022-39174
• Migrated to pyproject
• dbconfig is a tomatic paquet module looking for a epinonimous file in working dir, because pyproject installed modules do not find it.
• Script launcher entries do not use SOME_SRC anymore
• Upgrade notes:
  • Backend dependencies reinstall required

5.10.5 2024-10-21

• Queue status icons
• Talking queue operators moved up

5.10.4 2024-09-23

• Fix: Build fullUrl properly when params
• Fix: Limit number of monitored solutions
• Upgrade notes:
  • add config.yaml parameter:
  • maxMonitoredSolutions: 10

5.10.3 2024-07-05

• Server independent and portless redirect to scriptlauncher
• Upgrade notes:
  • Configure your frontend server to redirect /scriplauncher the dns serving scriplauncher

5.10.2 2024-07-03

• Better API errors detection
  • API error context shown besides the error message (ie. Authorization error while fetching users)
  • VPN detection improved
  • Modular error handling
• Rewriten api calls to use fetch instead mithril.request, mithril dropped
• Style CSS error clearing
• Upgrade notes:
  • JS dependencies removed, in order to clear them, clear node_modules and redeploy

5.10.1 2024-05-13

• Fix: Use noservice.conf in the planner sandbox

5.10.0 2024-05-13

• data/noservice.conf to configure non-holidays whole staff busy days

5.9.1 2024-05-28

• Confirmation dialog for clearing typification

5.9.0 2024-05-27

• Button to unbind contract when annotating calls
• Fix: more misspells

5.8.1 2024-05-13

• Fix: ortography on some messages

5.8.0 2024-05-08

• Odoo based Call Registry for typifications
• New typification system:
  • Uses Odoo as backend, yaml backend also available for development or fallback
  • Removed all the claim stuff by now
  • Multiple categories can be applied to a call
  • Comments are not mandatory
  • Contract info includes erp id, contract number and address
  • Customer info includes erp id, vat number and name
  • Display more information in the call log and better organized
  • Categories have colors to help identification
  • Categories can be disables for new calls but still visible in already typified calls
  • Annotation can be removed
• tomatic_retrieve.py callcategories to retrieve dummy categories from odoo
• New cli option for api: --call-registry to override configured callregistry backend
• Upgrade notes:
  • New dbconfig tomatic.callregistry (dummy or odoo)
  • FastAPI version upgraded to avoid warning messages
  • New envvar TOMATIC_CALL_REGISTRY to override call registry backend
  • New envvar TOMATIC_DATA_PATH to override data path (by now, just works for the callregistry)
  • Old data directory callinfo/ can be cleanup.
  • Now data/callregistry/ is used and just for for dummy purposes
  • callinfo/ and data/callregistry are not compatible in formats do not rename

5.7.1 2024-04-15

• Fix: removed trailing slash in tomatic/says endpoint
• Corrected help text in BusyNotes

5.7.0 2024-04-12

• Only admins can edit others profile
• Migrated to React missing pages
  • PBX page
  • Persons page (color boxes version)
  • Busy Editor
  • Timetable Planner
• Mithril files cleaned up (just api left)
• Fix: minizinc planner reported launch times with offset (TZ problem)
• Fix: PersonEditor looped forever in reset
• Callinfo state manager uses more stable reactiveProps
• Tomatic Says as a dialog
• Improved dark mode colors in call log
• Fonts readability by not using polythene fonts family and size
• Upgrade notes:
  • Because admin group is now required to edit others profile ensure that certain users belong to this group.

5.6.0 2024-03-22

• Callinfo page migrated to React
• New tipification dialog (still non-functional)
• Using React based timetable page as default
• Fix: Nicer handling of api calls when not authenticated
• Fix: Button for adding lines not always works
• New Makefile targets for styling and b2b tests
• New Makefile targets to deploy
• A menu option to emulate an incoming call for testing purposes
• Upgrade notes:
  • Node version 20 required
  • Added new Python dependencies

5.5.3 2024-03-12

• Fix: Callinfo: hijack link for the new OV
• Callinfo: Warn when a partner with S code is not member anymore

5.5.2 2024-01-09

• Fix validation name in SetPersonData of api/person
• Get contract info even if has no member associate
• Added make setup commands

5.5.1 2023-12-01

• Chat message for every shift change can be configured
• Upgrade notes:
  • To change default shift change message create a plain text file data/turn-change-message.txt configuration file

5.5.0 2023-11-23

• New script to download usage stats

5.4.3 2023-11-14

• Fix: Callinfo: crash on incomming number cleanup

5.4.2 2023-11-14

• License changed to Affero 3+
• Callinfo: Auto search field detection
• Callinfo: Search by CUPS
• PersonEditor: Delete users
• PersonEditor: Fix: Id validation
• PersonEditor: Fix: Group field did'nt save
• PersonEditor: Abstracted more field attributes
• PersonEditor: Uses DialogProvider
• tomatic_says: fix: script failed, now has no channel parameter but it works
• New script tomatic_import to import production data to develop
• Fix: scriptlaucher: missing stats scripts section
• Fix: wrong url in turn-change chat message
• Timetable (React): adjusted styles to match Mithril version
• Mithril code uses es6 format

5.4.1 2023-09-15

• Dialog to copy the calendar uri to import it into GCalendar
• Calendars with name and TTL (time to reload)
• Fix: proper React person picker layout
• DialogProvider to launch dialogs imperatively

5.4.0 2023-09-12

• Using a rewritten Minizinc model
  • More flexible to find solutions in complicated scenarios by turning constraints into penalties. From more penalized to less penalized:
    • Incompletion (most penalized, quadratic for day/person)
    • Missing fixed turns
    • Day overload (quadratic for day/person)
    • Odd daily configurations:
      • Marathon, Discontinuous, FarDiscontinuous, NoBrunch
    • Optional busy (former model, considered them non-optional and if that failed, removed them at all, now they just give penalty, so most of them are respected even if one of them is unfeasible)
  • More complete progress and final reports
    • Report completion properly
    • Report source of penalty
  • Holes are moved to the end of each turn
• Using contrast color in static timetables (planner, tomatic-static)
• Fix: Minizinc marked festivities as Ningu instead of Festiu
• Persons name for ICS calendars events
• Google Drive clean up:
  • Not downloading leaves from google drive anymore
  • Removed drive related code and dependencies
• Upgrade notes:
  • dependencies updated: somutils, tomato-cooker
    • run pip install -e .
  • removed cli options
    • --certificate
    • --drive-file
  • removed config.yaml parameters
    • documentDrive
    • driveCertificate
    • fullCarregaIdeal
    • idealLoadValuesRange
    • idealLoadValuesName
    • leavesSheet

5.3.0 2023-08-08

• Backtracker: Adapt the number of lines to the available load
• Backtracker: Do not force anybody if not available
• Fix: in some duplicated holidays generated negative loads
• Fix: properly indicate successfull executions on backtracker or minizinc
• Upgrade notes:
  • new parameter adjustLines in config.yaml

5.2.2 2023-07-27

• Fix: do not upload forced turns to tomatic-static

5.2.1 2023-07-27

• Fix: importidealload unrenamed attribute

5.2.0 2023-07-25

• Take idealloads from persons.yaml instead of the drive spreadsheet
• Fix: Callinfo: Contracts starting with a single zero, did not load details
• Fix: Callinfo: Changing to a single zero contract tab, did not work
• Upgrade notes:
  • Run tomatic_timetable.py importidealload to import the last ideal loads into persons.yaml (there is also a scriptlauncher script)

5.1.0 2023-07-20

• New fixed turns editor component
• WIP: React based timetable editor
• New React components:
  • WeekPicker
  • TimeTable
  • EditDialog
  • PersonPicker
  • Doc
  • ForcedTurns
  • TimeTablePage
• Create schedulestorageforcedturns to manage backend
  • Refactor pending to unify with schedulestorage
• Add endpoints for forcedturns
• Add temporary end point to render react grid
  • Pending replace current mithril grid by react grid
• Create empty timetable for forced turns when it does not exits
• Upgrade notes:
  • Add configuration to dbconfig: forcedturnspath (see dbconfig-example)

5.0.2 2023-07-14

• tomatic_timetable.py workload: New script to get the daily workload from old timetables
• Removed notoi vacations retriever
• Removed drive vacations retriever
• Upgrade notes:
  • Remove notoi var group from dbconfig.py, related to notoi vacations retriever
  • Remove newYearHack var from config.yaml, related to drive vacations retriever

5.0.1 2023-07-03

• Fix: wrong call to _download_leaves when generating timetables

5.0.0 2023-06-26

• New React UI, still in progress (Mithril and React will coexist for a while)
• Lateral menu
• New persons editor
  • List based view that allows comparing values
  • Also sorting, filtering...
  • Groups assignment are editable
  • Turn loads are editable
• Upgrade notes:
  • New frontend dependencies, npm install required
  • Recommended to delete node_modules and packages-lock.json`
  • Frontend development flow has changed, see docs
  • Ideal loads are now kept in persons.yaml

4.14.0 2023-06-26

• Scriptlauncher reorganized in categories
• Fix: Do not fail on registering user actions if no stats dir exists
• tomatic_busy.py forced-overlaps checks overlaps between busy and forced turns
• Suport for the loads attribute in the persons.yaml file, not used yet
• tomatic_timetable.py importidealload import loads from drive into persons.yaml, preparing for the migration
• Fix: ensure stats/ dir exists before saving usagelog

4.13.1 2023-06-22

• Fix: completion stats for minizinc
• Schedulers adapts the lines to actual feasible load
• tomatic_schedule.py: option --scheduler to choose minizinc or backtracker as first option

4.13.0 2023-06-20

• Forced turns can be configured with a time table
• Minizinc scheduler obeys the forced turns
• Minizinc with deterministic mode for b2b tests
• Upgrade notes:
  • Requires tomato-cooker upgrade tot 0.2
  • data/forced-turns.yaml should contain a timetable with the forced turns.
  • suggestion: while there is no ui to edit it we suggest to link to a timetable in the past
  • If you use a generated timetable for that, remember to change 'ningu' to null, because, 'ningu' means a forced empty slot.

4.12.6 2023-05-17

• Minizinc tests fixed
• Added script launcher entries to get the weekly call profile and the raw call data.

4.12.5 2023-05-17

• call stats dumped into stats/ instead of the working dir

4.12.4 2023-05-16

• Added minizinc related dependencies: tomato-cooker, minizinc...
• Fixed auth tests
• Add maxNingusPerTurnInEdition parameter to config.yaml and set to 2
• Google OAuth configuration does not need a separate configuration file (config.fastapi) anymore. Moved to dbconfig.
• Fix Minizinc to use finalLoad instead of idealLoad
• Remove degub parameter from uvicorn to be compatible with new version
• Upgrade notes:
  • Parameters in config.fastapi have been moved to dbconfig.py
  • GOOGLE_CLIENT_ID -> tomatic.oauth.client_id
  • GOOGLE_CLIENT_SECRET -> tomatic.oauth.client_secret
  • Rename old-calls/ -> stats/
  • Move all call-YYYY-MM-DD.yaml in working dir to stats/

4.12.3 2023-05-05

• Fix: avoid sending failure mail even when not such failure

4.12.2 2023-04-13

• added MiniZinc runner from Som-MiniZinc for shceduling generator

4.12.1 2023-03-08

• dbconfig.tomatic.foreplanweeks to configure how many weeks in advance the crontab will compute the next timetable.
• dbconfig.tomatic.plannerGraceTime to configure how long the crontab timetable planner will wait for a solution.
• Upgrade notes:
  • Set dbconfig.tomatic.plannerGraceTime and dbconfig.tomatic.foreplanweeks

4.12.0 2023-03-08

• Callinfo: Open virtual office as the selected user
• Callinfo: View partner comments
• Callinfo: View partner postalcode
• Fix: Launch timetable by cli, not api, since it asked auth
• Fix: Retire old timetables by cli, not api, since it asked auth
• Tomatic Notifications independent of mithril via holiwood
• Some dbconfig parameters accessible through environment
• Fix: Auth tests working without a dbconfig
• Environment var TOMATIC_TEST_ERP to activate erp tests
• new script: tomatic_stats.py to plot hourly week profile of incoming calls
• Upgrade notes:
  • Needed to reinstall dependencies and new scripts

4.11.1 2023-01-13

• No authentication for scheduler required entry points.

4.11.0 2023-01-05

• Google OAuth authentication
• Upgrade notes:
  • You should create a google oauth client id https://console.cloud.google.com/apis/credentials
  • Define accordantly GOOGLE_CLIENT_ID and GOOGLE_CLIENT_SECRET in config.fastapi
  • Update dbconfig.py with the jwt variables. See (dbconfig-example.py)

4.10.0 2023-01-03

• pbxirontec: Fix: when updating extensions on the pbx, and no email is provided, use the extension as part of the made off email to ensure they are distinct, since the pbx requires that.
• scheduler:
  • Fix: when reporting too many empty slots the hour was zero based
  • scheduler: Cost to simultaneous empty slots in timetable
  • Renamed prunning and cut reason id's to english
  • status.yaml stores the penalties
• ICS calendar for a user /api/calendar/
• Execution list: Reasons for penalties are shown on hovering the cost value
• Upgrade Notes:
  • Add costTornBuit parameter to config.yaml
  • Set maxNingusPerTurn parameter in config.yaml to a higher value now now that is not required to have nice results and it blocks solutions when not enough actual turns are available.

4.9.0 2022-11-02

• Scheduler: Limit the number simultaneous empty slots in timetable when the time table was created

4.8.0 2022-11-02

• Timetable Editor: Limit the number of simultaneous empty slots in timetable

4.7.5 2022-10-13

• Scheduler: Fixed getting odoo vacations

4.7.4 2022-09-21

• Callinfo: Helpscout link explicit instead of being the email
• Callinfo: Show inactive contracts at the end and striked
• Callinfo: Person fields labelled by icons
• Callinfo: New info: person's phones
• Callinfo: New info: person's address
• Callinfo: Idiom code -> idiom human name
• Callinfo: Missing fields marked in red

4.7.3 2022-08-22

• Locking callinfo autorefresh while annotating
• Improved timetable planner input fields
  • Week chosen by a date picker restricted to mondays
  • nlines uses a number field
• wednesday placed first on the search order since it is now the harder day to allocate every week.

4.7.2 2022-08-19

• Timetable cron: Use dbconfig.tomatic.supportmail in the diagnosi of config errors mail template
• Timetable cron: give 2 hours of computation time

4.7.1 2022-08-19

• Fixed timetable crontab
• timetable crontab takes support mail from dbconfig
• Removed number redirections and fixed extensions from static timetable html
• Upgrade notes
  • dbconfig.py: Add the tomatic.supportmail parameter

4.7.0 2022-08-18

• Cron job to schedule timetables weekly
• Day search order can be set from the timetable planner
• Fix: Call log JS exception when no user logged in
• After setup resilience:
  • Resilient to a non existing persons.yaml after install
  • Resilient to a non existing execution dir
• Menu:
  • New menu option for the user guides
  • Cool unicode icons on the menu
• Documentation:
  • Updated initial setup
  • How to circumvent --fake not working with --debug

4.6.2 2022-07-21

• Queue Monitor: fix: not forcing black text on items
• Queue Monitor: fix: split name and extension in two lines

4.6.1 2022-07-19

• Fix: dailycalls were not limited to 20 per user

• Now dailycalls are split by user, to speed up api calls

• Fix: some labels didn't notice that their input had focus

• Fix: menu icon buttons were taller

• Fix: Busy dialog allowed not introducing a date or no turn

• Fix: Using native date picker in modern browsers

• Most UI components turned into modules, using emotion to avoid css conflicts

• Removed load generator menu entry since it won't be used anymore

• Internal: Uses babel and emotion

• Internal: Components extracted as modules

• Update notes:

  • npm install required (emotion and babel dependencies)
  • config.yaml callinfoPath should point to the parent of current my_calls_log. If not specified it will be callinfo by default (relative to the working path).
  • config.yaml: my_calls_log should be removed
  • day
  • callinfo/dailycalls.yaml not used anymore, now `callinfo/dailycalls/calls-[user].yaml is used

4.6.0 2022-07-12

• Stats mails shows the seconds also in 00:00:00 format
• Scheduler:
  • Load computation inside scheduler
  • If achieved load is not enough nobody/ningu is added
  • Made nobody/ningu flexible to add (not a regular person)

4.5.7 2022-06-02

• Fix: clicking on tabs made them disappear

4.5.6 2022-05-14

• timetable and load launchers use the same number of lines by default
• Fix: stats: be resilient to calls not having queuename
• Redesigned stats mail to be more clear on each figure

4.5.5 2022-05-23

Post new provider fixes

• Call stats: Fix: properly filtering inbound calls in irontec
• Call stats: Fix: hard limit to 10 calls moved to 10,000
• Call stats: added bouncedcalls: calls bounced because the queue size
• Call stats: added testcalls: calls arriving to a different platform/queue

4.5.4 2022-05-13

• areavoip: FIX: output calls were counted as incomming
• dailystats: FIX: removed spourios quote in mail message

4.5.3 2022-05-10

• irontec: calls filtered by did's instead of queue
• irontec: stats added latecalls and earlycalls
• tomatic_retrieve works with commands to choose the retrieved info
• Fix: wrong extension called in cron
• Logger entrypoint to log user events in order to instrument usage
• gha: Added rust dependency because of cryptography package
• Packaging fixes for last setuptools
• pytest as test runner instead of nose
• late and early calls in the daily report mail

4.5.2 2022-04-05

• areavoip_dumpstats:
  • Fix: --nodump option was ignored
  • Instaled with setup.py
• pbxareavoip: better error reporting

4.5.1 2022-03-31

• Fix: areavoip stats were missing a lot of calls, using a different entry point
• Instrumentation to know who uses callinfo
• Removed wavefile dependency
• tomatic_uploadcases shows the number of uploaded cases
• Env TOMATIC_DEBUG_PBX to enable PBX traces
• areavoip_dumpstats: dumps historical call registry

4.5.0 2022-02-08

• login: Contrast colors persons buttons
• callinfo categories: button to filter claims or helpdesk categories
• callinfo categories: hide category code
• callinfo categories: hide section for helpdesk categories
• dailyreport also reports stats by chat
• irontec: implementation of the stats functionality
• new cli commands:
  • tomatic_rtqueue.py stats to get the daily stats
  • tomatic_rtqueue.py calls to get the raw daily call details

4.4.2 2022-01-28

• Fix: Callinfo: A second search on a call lost the relation with the selected call
• Fix: Callinfo: On successful annotation, search results were kept, now are cleared
• Fix: Callinfo: Case status was always set to open, just 'unresolved' should be.
• Fix: Callinfo: (visual) Search criteria was styled light in kumato
• Fix: PersonEditor: (visual) Table select not visible in kumato

4.4.1 2022-01-27

• Avoid repeated erp queries for category list by caching it into callinfo/categories.yaml
• Added menu option to force category list update
• /api/call/topics -> /api/call/categories
• /api/call/topics/update -> /api/call/categories/update
• Old claim/info/extra duality code cleanup
  • Removed entry points:
    • /api/updateClaims
    • /api/updateCrmCategories
    • /api/getClaims
    • /api/getInfos
  • Removed data files and their config params:
    • claims_file usually callinfo/claim_types.txt
    • claims_dict_file usually callinfo/claims_dict.yaml
    • info_cases usually callinfo/info_types.txt

4.4.0 2022-01-27

• Call annotation workflow redesign
  • Claims and infos unified, single log, api entry, topic list...
  • Structured info on topics/categories are retrieved from api avoiding fragile parsing of the description
  • Save Annotation without call, person or contract
  • tomatic_uploadcases.py upload both info and claims
  • All categories have a code and optionally a section
  • Translate HelpDesk section as CONSULTA
  • Translate
  • ERP user is set on cases
• Custom banners for pebrotic and ketchup variants by CLI
• Fix: search values trimmed and urlencoded

4.3.2 2022-01-21

• Persistent kumato mode using local browser storage
• Monitor disconnected just after changing the shift
• Increase disconnected agents monitoring frequency

4.3.1 2022-01-11

• Irontec: implement queue management
• Irontec: Fix: default queues not hardcoded cli tools
• Irontec: Fix: cli forced int queue

4.3.0 2022-01-10

• First version Irontec PBX Backend
• PBX backend generalization and plugability
  • PBX backend factory
  • Add dbconfig.tomatic.pbx option to choose the default PBX
  • --backend option for all PBX related CLI tools
• Daily stats mail now include a csv file with the historical data

4.2.5 2021-11-23

• Call annotations are uploaded by a cron to the ERP as CRM and ATC Cases

• Call logging and annotation simplified in a single log (Breaks backward compatibility)

• persons.yaml is created the first time Tomatic is run

• Call Info: New alert for self-comsumption contracts

• Fix: person color sliders set to initial values

• Persons have a new field: ERP User

• Accessibility: White for text in person boxes with dark colors

4.2.4 2021-11-22

• Documentation: Added user guide with screenshots and videos
• Documentation: README splitted and reorganized
• CI/CD Migrated from Travis to Github Actions
• Scripts moved to a folder and used thought PATH

4.2.3 2021-11-12

• Callinfo: Fix: crash when no readings or no invoicings or no meters

4.2.2 2021-11-12

• Callinfo: 1:20 speedup on getting contract details of a partner with 16 contracts

4.2.1 2021-11-11

• Callinfo: Fix: atr cases were not visible in kumato mode
• Callinfo: Contract details in tabs (atr, invoices, readings)
• Callinfo: Displaying person's roles on the contract roles got some care
• Callinfo: Fix: invoice background used to separate invoices

4.2.0 2021-11-11

• Tomatic frontend reload when a new version in the server is detected
• Callinfo: Contract details include full informed ATR cases
• Callinfo: Support administrator role
• Callinfo: Show contract owner NIF
• Callinfo: Show state of contracts (previously just showed city, not informative for small towns)
• Callinfo: Display multiple powers for each period
• Callinfo: Button to update crm categories from the ERP
• Callinfo: Do not crash when no contracts available
• Callinfo: Unified questionary checkboxes in single question
• Callinfo: Rethought texts in case resolution dialog

4.1.1 2021-11-09

• Fix: port param to upload static timetables was ignored

4.1.0 2021-09-27

• Take festivities (public holidays) from odoo
• All scripts are installed when installing tomatic
• New script areavoip_callapi.py to call Area Voip API entry points from CLI
• New script tomatic_retriever.py to diagnose file retrieval problems
• Removed scripts tomatic_sandbox.py

4.0.3 2021-09-06

• Fix: supporting removed hangout accounts which had emails as None, not []
• New default channel for team communication

4.0.2 2021-07-13

• Fix: retireold api url not available because of url priority in fastapi
• Annotations without Contract or partner may have claims
• Annotation icon moved to the call registry
• Settings icon moved into menu (update claim categories)
• CallInfo: No need to report estimatable contracts anymore

4.0.1 2021-06-21

• Removing Spain prefix from callerids as the partner sends them
• Websocket connection moved from / to /backchannel
• Timetable changelog fully displayed
• Fix: callinfo: empty contracts returned as 'polisses'
• Fix: search field select changes when programmatically changes
• Fix: better behaviour and information on missing stuff (contracts, readings, invoices...)

4.0.0 2021-06-21

• Migrated to FastAPI. Fixes using different port for websocket.
• Loading shallow contract data first to speed up response
• Search by contract number
• Rich annotation context (partner name, contract address...)
• Display detail of contract information aside so it can fit in one screen and have more information at glance
• Annotation dialog: available always regarding the search and selected call
• Annotation dialog: wider layout
• Annotation dialog: show context, which call, which contract/partner
• Fix: Zero energy invoices now are shown as 0 not blank
• Fix: Better detection changing users on other tabs
• Implementation changes
  • Callinfo model and view split so that subviews can acces common state directly
• Menú options to planter and scripts
• Kumato mode (dark style)

3.11.0 2021-06-15

• Call info
  • Interface redesigned to be responsive and more usable
  • Manual annotations (without an incomming call)
  • Colored scrollable call log
  • Backend info stored in a single directory
  • More reliable backend info storage
• Server has --queue option to enable a second Tomatic instance with a testing queue to make experiments
• Searches can be registered as atc/info cases without having to receive an incomming call

3.10.2 2021-05-28

• Avoid crashing when having no claims type file
• Automatic queue status refresh with animations

3.10.1 2021-05-24

• Default vacations source odoo instead of drive
• Fix: missing import tomatic.persons on retriever for odoo
• Callinfo files reorganized

3.10.0 2021-05-05

• Improved deployment
• Dropped Python 2 support
• Monitor agents not connected, notified by hangouts
• Vacations taken from odoo
• Split scheduler into retriever and backtracker
• Queues: Display queue agents status with styles
• CallInfo: Nicer user interface
• Callinfo: Refactoring ui in separated components
• Callinfo: Added more contract information (meter readings, invoices...)
• Callinfo: Calls register now saved in local (not in drive)
• Callinfo: Added claims script to save cases to ERP

3.9.3 2021-03-27

• Areavoip stats history available in the scriptlauncher
• Script to reset accomulated credit/debit
• tomatic_shiftload
  • option --forgive to not take any debit or credit from the past
  • option --summary file.tsv dumps the stages of the computation
  • all those options made available in script launcher

3.9.2 2021-02-24

• FIX: arevoip api requires new parameter to add agents to queue

3.9.1 2021-02-12

• areavoip_dailyreport.py dumps daily stats in a csv
• areavoip_dailyreport.py temporary wrapper to run it on current server
• FIX: missing dependency on emili

3.9.0 2021-02-12

• areavoip: Take stats from api and send them daily by mail

3.8.0 2021-02-12

• Added 2021 holidays
• Common error handling to all entry points
• areavoip: api calls have a time out, to avoid thread locks
• Fix: areavoip: send 'ids' not 'numbers' in add and clear
• Fix: tomatic_rtqueue.py show repeates table headers and no content
• tomatic_rtqueue.py takes tomatic.areavoip.queue as default
• areavoip supports extensions interface, adapting semantics to assign and remove names instead of adding and removing the extensions, a forbiden operation in the platform.
• Api CLI options --date and --time make fake pbx (--fake) to preload the queue at that moment acording to the timetables.
• Persons rule:
  • Fix: Persons information no more queried to the timetable but the persons module based on persons.yaml
  • Queue pause, add and derivatives are safely ignored when the person has no extension in persons.yaml
  • persons.update() to centralize info updating
• Refactorings to unify pbx backends interfaces
  • Operations in PBX backends dealing with timetibles have been extracted out
  • ScheduleStorage.queueScheduleFor can provide a queue for a given time
  • Api uses a wrapper which methods have an implicit default queue
• Cleaned some of the test warnings

3.7.0 2020-11-30

• PBX backend to use the Areavoip (Nubelphon) API
• PBX backends now use agent ids instead extensions
• scriptlauncher: Fix: failed to load because of colons in titles
• Added a nice favicon
• Few remaining Py3 fixes

3.6.5 2020-09-16

• Fix: shiftload stalled when compensation don't get a better credit
• Fix: scriptlauncher entry for tomatic_says failed
• Cron warn each operator by hangouts individually on new turn
• Experimental API /api/persons/extension/ to get the email for a given extension
• Documentation:
  • How to upgrade

3.6.4 2020-06-04

• Documentation:
  • How to setup drive data sources
  • How to setup Hangouts notifications
• Dependency fixes for old Python2
• tomatic_says.py:
  • Migrated to async/await syntax (unsupported by python 3.4 and earlier)
  • README indicates how to setup: authentication, token files...
  • new option -t,--tokenfile to change the default token file (implies changing sender)
  • new option -c,--channel to change the default target of the message (config.yaml/hangoutsChannel)
  • Addressing a conversation by full name or hangouts id (base64 code)
  • Addressing a person by tomatic id, email, full hangouts name, or hangouts gaia_id (21 digits)
  • When target is not found a list of available targets is displayed

3.6.3 2020-06-03

• Penalties info is included in html timetable uploaded to the tomatic-static website
• Penalties info is included in html timetable shown in the planner execution result
• Busy reasons are displayed in planner when hovering over the blocking time slot

3.6.2 2020-06-01

• api: --ring option to enable incoming call notifications
• tomatic_busy.py
  • explains the reasons why people is busy each time
  • takes persons from ponderatedIdeal
  • scriptlauncher item to call it

3.6.1 2020-05-18

• Auto-backup timetables on edit and upload
• Fix: planner upload does it locally instead of calling manual upload api
• Cron setup documented
• tomatic_says.py Target channel configured in config.yaml
• Callinfo: Fix: downloading complaint reason freezed flask threads while downloading info from drive. Tomatic load should be faster.

3.6.0 2020-05-11

• Web frontend to launch and monitor sandboxed schedulers /api/planner

3.5.1 2020-04-29

• FIX: Health leaves had no effect in capacity
• Entry point and script launcher to retire old timetables

3.5.0 2020-03-20

• New functionality to keep track of shift credit across weeks
• Day-off retrieval from notoi API
  • Relates by emails
  • Removed config params that shoud be constants
  • Extracted Notoi proxy class
• New script: tomatic_uploadtimetable.py
• API: download shiftload and overload from last tomatic_shiftload.py execution for the week
  • /api/shifts/download/shiftload/
  • /api/shifts/download/overload/

3.4.0 2020-03-09

• New script: tomatic_shiftload.py to automate weekly load generation
• New script: tomatic_mergedicts.py to perform person by person manipulations in person->value yaml dicts (add, substract, extract
• script scheduler.py renamed as tomatic_schedule.py
• Scheduler: --lines option to indicate the number of lines
• Scheduler: --personsfile option to indicate the persons file
• Scheduler: Holidays are automatically removed from search days
• Scheduler: Fix: people without table (ningu) is in table -1 (None)

3.3.1 2020-02-24

• Fixes on persons.yaml split
• Travis compilation

3.3.0 2020-02-24

• Py3 compatibility
• Scheduler: algorithm modifications to indiscriminate lines
• Persons information is splitted out of the config.yaml file into persons.yaml
• Scheduler: busy files and person info are downloaded from tomatic api
• Scheduler: B2B tested, required stop conditions and deterministic execution

3.1.0 2019-10-18

• Callinfo: ability to fill claims

3.0.0 2019-07-24

• Call info
• User identification
• Must identify before edit schedule

2.1.0 2018-02-07

• First tagged release