RRmanger open error

[zhangyongen]

RR manager open error:
2.0.79：Error during RRM initialization: TypeError: Cannot read properties of null (reading'rr_manager config')
updated to 2.0.81：Error during RRM initialization: TypeError: self.getConf is not a function

my synology nas run at 7.2.2 update2

[kurobirds]

I fixed it. Please follow these steps:

1. Uninstall RR Manager (Remove all data).
2. Uninstall Python 3.11 (Remove all data).
3. Reinstall Python 3.11.
4. Install RR Manager v2.0.79.

[sbridge88]

The problem will not be solved even if you do the same thing.

[sebaguse]

I have exacly the same problem, tried above solution from @kurobirds but it didn't resolve the problem for me, any ideas how to fix it?

[kurobirds]

Try this:

1. Log in to your NAS via a browser.
2. Open the browser console (F12).
3. Copy and paste the following code into the console:

const rrConfig = await SYNOCOMMUNITY.RRManager.SynoApiProvider.callCustomScript("getConfig.cgi");
localStorage.setItem("rrConfig", JSON.stringify(rrConfig));

4. Press Enter.
5. Open RR Manager again.

[sbridge88]

Error message....not working...

Uncaught ReferenceError: SYNOCOMMUNITY is not defined at :1:18

[SatellaPoi]

Maybe can try my modified version as a temporary workaround until the author fixes the bug.release

[sebaguse]

Try this:

1. Log in to your NAS via a browser.
2. Open the browser console (F12).
3. Copy and paste the following code into the console:

const rrConfig = await SYNOCOMMUNITY.RRManager.SynoApiProvider.callCustomScript("getConfig.cgi");
localStorage.setItem("rrConfig", JSON.stringify(rrConfig));
4. Press Enter.
5. Open RR Manager again.

this worked for me, thank you 😄