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SMS OTP NOT RECEIVING #764

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5 tasks
PhoenixViva opened this issue Sep 20, 2024 · 2 comments
Open
5 tasks

SMS OTP NOT RECEIVING #764

PhoenixViva opened this issue Sep 20, 2024 · 2 comments

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@PhoenixViva
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Can't login It says sms is sent but no sms is receiving trying for 6 days but telegram x is not sending the login opt to the mobile number, tried of different mobiles all the same. sms never receives it happened after latest update before that last month otp was receiving fine in August 2024

The guide below provides the flow for creating a perfect issue report to the Telegram X Repository. Before submitting, ensure that it complies with the following principles.

Your report must be:

  • Appropriate. Only bugs can be included.
  • Structured. Stick to the following path:
  1. Use 'Copy Report Details' from the app's Settings;
  2. Include the public message link for reports involving media;
  3. Attach a screenshot or video that clearly represents the issue in your report. Kindly change the app's language to English before recording those;
  4. A brief description of Expected and Observed behavior must be provided;
  5. APK source is included – Google Play Store or another app market, Telegram Channels, etc.
  • English is the only language accepted.

Your issue must not be a:

  • Feature Request. Designers are welcome to propose properly crafted feature requests via Telegram Designers or share ideas in Telegram X Developers, given they include finalized mockups and match the overall app quality.
  • UX Preference. We won't consider those as issues. If you are a developer and believe some change would improve user experience on all devices, consider submitting a pull request.

All these mentioned above will be declined.

A note on device-specific issues:

Specific issues you can reproduce on your end can be caused by the device itself and be device-dependent. Such issues do not mean to occur for everyone. Please be patient with those – fixing such issues can be time-consuming.

Good luck, and thanks for the contribution!

@Sexydeadstoner
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I have same issues so did you get it resolved?

@PhoenixViva
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It starts working 12 days ago, now I am receiving the code. To be safe I have logged in the copy on my computer and enabled the 2FA so if sms not working it have fall back option on email code and password

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