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Can’t access Manager PIV Application on MacOS intel but on Apple Silicon always returns unable to connect #344

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aalmenar opened this issue Mar 28, 2023 · 3 comments
Open

Can’t access Manager PIV Application on MacOS intel but on Apple Silicon always returns unable to connect #344

aalmenar opened this issue Mar 28, 2023 · 3 comments

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@aalmenar
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Tried this with 4 macs, 2 intel and 2 apple silicon. On intel versions you can access piv application, on apple silicon one i always get unable to connect

Steps to reproduce:

As described before.

Expected result

Being able to manage piv certificates

Actual results and logs

DEBUG 19:59:44.441 [ykman.logging_setup.log_sys_info:44] ykman: 5.0.1
DEBUG 19:59:44.441 [ykman.logging_setup.log_sys_info:45] Python: 3.11.1 (main, Feb 2 2023, 14:26:00) [Clang 14.0.0 (clang-1400.0.29.202)]
DEBUG 19:59:44.441 [ykman.logging_setup.log_sys_info:46] Platform: darwin
DEBUG 19:59:44.441 [ykman.logging_setup.log_sys_info:47] Arch: x86_64
DEBUG 19:59:44.442 [ykman.logging_setup.log_sys_info:53] Running as admin: False
DEBUG 19:59:44.442 [ykman.logging_setup.log_sys_info:54] System date: 2023-03-28
DEBUG 19:59:44.457 [ykman.device.add:162] Add device for <class 'yubikit.core.otp.OtpConnection'>: OtpYubiKeyDevice(pid=0407, fingerprint='4295243352')
DEBUG 19:59:44.501 [yubikit.support.read_info:261] Attempting to read device info, using MacHidOtpConnection
DEBUG 19:59:44.502 [yubikit.management.init:443] Management session initialized for connection=MacHidOtpConnection, version=5.4.3
DEBUG 19:59:44.535 [yubikit.support.read_info:289] Read info: DeviceInfo(config=DeviceConfig(enabled_capabilities={<TRANSPORT.USB: 'usb'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP: 571>, <TRANSPORT.NFC: 'nfc'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP: 571>}, auto_eject_timeout=0, challenge_response_timeout=15, device_flags=<DEVICE_FLAG: 0>), serial=23509739, version=Version(major=5, minor=4, patch=3), form_factor=<FORM_FACTOR.USB_C_KEYCHAIN: 3>, supported_capabilities={<TRANSPORT.USB: 'usb'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP|HSMAUTH|4: 831>, <TRANSPORT.NFC: 'nfc'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP|HSMAUTH|4: 831>}, is_locked=False, is_fips=False, is_sky=False)
DEBUG 19:59:44.536 [yubikit.support.read_info:348] Device info, after tweaks: DeviceInfo(config=DeviceConfig(enabled_capabilities={<TRANSPORT.USB: 'usb'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP: 571>, <TRANSPORT.NFC: 'nfc'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP: 571>}, auto_eject_timeout=0, challenge_response_timeout=15, device_flags=<DEVICE_FLAG: 0>), serial=23509739, version=Version(major=5, minor=4, patch=3), form_factor=<FORM_FACTOR.USB_C_KEYCHAIN: 3>, supported_capabilities={<TRANSPORT.USB: 'usb'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP|HSMAUTH|4: 831>, <TRANSPORT.NFC: 'nfc'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP|HSMAUTH|4: 831>}, is_locked=False, is_fips=False, is_sky=False)
DEBUG 19:59:44.536 [ykman.device.add:173] Resolved device 23509739
DEBUG 19:59:44.537 [ykman.device.add:162] Add device for <class 'fido2.ctap.CtapDevice'>: CtapYubiKeyDevice(pid=0407, fingerprint='4295243356')
DEBUG 19:59:47.201 [yubikey._open_device:135] Failed connecting to the YubiKey over <class 'yubikit.core.smartcard.SmartCardConnection'>
Traceback (most recent call last):
File "qrc:///py/yubikey.py", line 133, in _open_device
return self._dev.open_connection(conn_type)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/Applications/YubiKey Manager.app/Contents/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/ykman/device.py", line 254, in open_connection
raise ValueError("Unsupported Connection type")
ValueError: Unsupported Connection type
ERROR 19:59:47.202 [yubikey.wrapped:88] Failed to open device
Traceback (most recent call last):
File "qrc:///py/yubikey.py", line 78, in wrapped
return f(*args, **kwargs)
^^^^^^^^^^^^^^^^^^
File "qrc:///py/yubikey.py", line 300, in refresh_piv
with self._open_device([SmartCardConnection]) as conn:
TypeError: 'NoneType' object does not support the context manager protocol
@aalmenar aalmenar changed the title Can access Manager PIV Application os MacOS intel but on Apple Silicon always returns unable to connect Can’t access Manager PIV Application on MacOS intel but on Apple Silicon always returns unable to connect Mar 28, 2023
@fdennis fdennis transferred this issue from Yubico/yubikey-manager Mar 29, 2023
@fdennis
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fdennis commented Mar 29, 2023 •
edited
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I have tested version 1.2.5 on a M1 macOS Ventura 13.2.1 and cannot reproduce this issue. I would suggest that you contact support, they will most likely be able to provide the best help for you. You can submit a ticket at yubi.co/support.

@dainnilsson
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I'd also suggest that if you want to run the CLI ykman tool, that you install it using our installer here https://developers.yubico.com/yubikey-manager/Releases/ or via Homebrew, rather than using the embedded executable in the YubiKey Manager GUI app.

@benzoo
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benzoo commented Apr 22, 2023 •
edited
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I have the same issue, please look at debug log and screenshot of GUI error:

$ sudo "/Applications/YubiKey Manager.app/Contents/MacOS/ykman-gui" --log-level DEBUG &> ~/Desktop/ykman-gui.txt
$ less ~/Desktop/ykman-gui.txt
INFO 15:21:24.558 [ykman.logging.set_log_level:60] Logging at level: DEBUG
WARNING 15:21:24.558 [ykman.logging.set_log_level:64]
#############################################################################
#                                                                           #
# WARNING: Sensitive data may be logged!                                    #
# Some personally identifying information may be logged, such as usernames! #
#                                                                           #
#############################################################################
DEBUG 15:21:24.558 [ykman.logging_setup.log_sys_info:44] ykman: 5.0.1
DEBUG 15:21:24.558 [ykman.logging_setup.log_sys_info:45] Python: 3.11.1 (main, Feb  2 2023, 14:26:00) [Clang 14.0.0 (clang-1400.0.29.202)]
DEBUG 15:21:24.558 [ykman.logging_setup.log_sys_info:46] Platform: darwin
DEBUG 15:21:24.558 [ykman.logging_setup.log_sys_info:47] Arch: x86_64
DEBUG 15:21:24.558 [ykman.logging_setup.log_sys_info:53] Running as admin: True
DEBUG 15:21:24.558 [ykman.logging_setup.log_sys_info:54] System date: 2023-04-22
DEBUG 15:21:24.573 [ykman.device.add:162] Add device for <class 'yubikit.core.otp.OtpConnection'>: OtpYubiKeyDevice(pid=0407, fingerprint='<removed>')
WARNING 15:21:24.580 [ykman.device.add:176] Failed opening device
Traceback (most recent call last):
  File "/Applications/YubiKey Manager.app/Contents/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/ykman/device.py", line 168, in add
    with dev.open_connection(conn_type) as conn:
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Applications/YubiKey Manager.app/Contents/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/ykman/hid/base.py", line 50, in open_connection
    return self._connection_cls(self.path)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Applications/YubiKey Manager.app/Contents/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/ykman/hid/macos.py", line 186, in __init__
    raise OSError(f"Failed to open device for communication: {result}")
OSError: Failed to open device for communication: -536870174
DEBUG 15:21:24.582 [ykman.device.add:162] Add device for <class 'fido2.ctap.CtapDevice'>: CtapYubiKeyDevice(pid=0407, fingerprint='4294972847')
DEBUG 15:21:24.586 [yubikit.support.read_info:261] Attempting to read device info, using CtapHidDevice
DEBUG 15:21:24.586 [yubikit.management.__init__:443] Management session initialized for connection=CtapHidDevice, version=4.3.7
DEBUG 15:21:24.588 [yubikit.support.read_info:289] Read info: DeviceInfo(config=DeviceConfig(enabled_capabilities={}, auto_eject_timeout=0, challenge_response_timeout=0, device_flags=<DEVICE_FLAG: 0>), serial=<removed>, version=Version(major=4, minor=3, patch=7), form_factor=<FORM_FACTOR.UNKNOWN: 0>, supported_capabilities={<TRANSPORT.USB: 'usb'>: <CAPABILITY.OTP|U2F|OATH|PIV|OPENPGP|196: 255>}, is_locked=False, is_fips=False, is_sk>
DEBUG 15:21:24.589 [yubikit.support.read_info:348] Device info, after tweaks: DeviceInfo(config=DeviceConfig(enabled_capabilities={<TRANSPORT.USB: 'usb'>: <CAPABILITY.OTP|U2F|OATH|PIV|OPENPGP|196: 255>}, auto_eject_timeout=0, challenge_response_timeout=0, device_flags=<DEVICE_FLAG: 0>), serial=<removed>, version=Version(major=4, minor=3, patch=7), form_factor=<FORM_FACTOR.UNKNOWN: 0>, supported_capabilities={<TRANSPORT.USB: 'usb'>: >
DEBUG 15:21:24.589 [ykman.device.add:173] Resolved device <removed>
DEBUG 15:21:27.590 [yubikey._open_device:135] Failed connecting to the YubiKey over <class 'yubikit.core.smartcard.SmartCardConnection'>
Traceback (most recent call last):
  File "qrc:///py/yubikey.py", line 133, in _open_device
    return self._dev.open_connection(conn_type)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Applications/YubiKey Manager.app/Contents/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/ykman/device.py", line 254, in open_connection
    raise ValueError("Unsupported Connection type")
ValueError: Unsupported Connection type
ERROR 15:21:27.591 [yubikey.wrapped:88] Failed to open device
Traceback (most recent call last):
  File "qrc:///py/yubikey.py", line 78, in wrapped
    return f(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^
  File "qrc:///py/yubikey.py", line 300, in refresh_piv
    with self._open_device([SmartCardConnection]) as conn:
TypeError: 'NoneType' object does not support the context manager protocol

Screenshot 2023-04-22 at 15 21 32

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4 participants
@dainnilsson @aalmenar @benzoo @fdennis