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Video Don't Play On Safari #131

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jcklie opened this issue Nov 14, 2020 · 4 comments
Open

Video Don't Play On Safari #131

jcklie opened this issue Nov 14, 2020 · 4 comments
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Bug Something isn't working Help wanted Extra attention is needed

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@jcklie
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jcklie commented Nov 14, 2020

In the #helpdesk channel, venkat posted that "[Website] Videos still don't play on Safari, only on Chrome".

Does somebody have a Mac to test this?

@jcklie jcklie added Bug Something isn't working Help wanted Extra attention is needed labels Nov 14, 2020
@amirhssn
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Yes, I can confirm that. Slideslive videos don't play on Safari (Also, Chrome is Okay). I think it isn't something that we can do anything about it. We should probably reach Slideslive tech support.

Here is a screenshot:
Screen Shot 1399-08-25 at 11 30 54 AM

Here is the screenshot from Safari's console:
image

@jcklie
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jcklie commented Nov 15, 2020

Thank you for the confirmation! I already wrote them, happy to hear that it is not our fault this time (also sad, because we cant fix it)

@jcklie
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jcklie commented Nov 15, 2020

@amirhssn Can you send a screenshot of the output of https://checkme.slideslive.com/ to [email protected] with your safari?

@amirhssn
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amirhssn commented Nov 15, 2020 via email

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