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v1.2.2 windows Wallet won't start #235

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paco-marvin opened this issue Dec 3, 2018 · 5 comments
Open

v1.2.2 windows Wallet won't start #235

paco-marvin opened this issue Dec 3, 2018 · 5 comments

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@paco-marvin
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Latest version of windows wallet won't start. .aion log shows Java fatal error, which it says should be shown in C:\Users\Marvin\AppData\Local\Temp\hs_err_pid308.log but there is no AppData folder in C:\Users\Marvin

@paco-marvin
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@otniel-nicola You asked me to open a new issue for my problem. This is it!
I have a Windows 10 Pro 64-bit computer and I downloaded the latest WIndows version of the Aion wallet which is supposedly good for Windows 10. Following the installation instructions, I also downloaded both versions of Java from that site (installation instructions), installed them and restarted my computer. Wallet still won't open/start ... lost within a second or two re Task Manager. Aion wallet log has following message

SLF4J: Class path contains multiple SLF4J bindings.
SLF4J: Found binding in [jar:file:/C:/Program%20Files/AionWallet/lib/libAionApi-v0.1.14.b5ef3b8-18-10-11.jar!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: Found binding in [jar:file:/C:/Program%20Files/AionWallet/lib/logback-classic-1.2.3.jar!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: See http://www.slf4j.org/codes.html#multiple_bindings for an explanation.
SLF4J: Actual binding is of type [ch.qos.logback.classic.util.ContextSelectorStaticBinder]

A fatal error has been detected by the Java Runtime Environment:

EXCEPTION_ILLEGAL_INSTRUCTION (0xc000001d) at pc=0x0000000062541a70, pid=308, tid=9792

JRE version: OpenJDK Runtime Environment (11.0.1+13) (build 11.0.1+13)

Java VM: OpenJDK 64-Bit Server VM (11.0.1+13, mixed mode, tiered, compressed oops, g1 gc, windows-amd64)

Problematic frame:

C [libblake2b.dll+0x1a70]

No core dump will be written. Minidumps are not enabled by default on client versions of Windows

An error report file with more information is saved as:

C:\Users\Marvin\AppData\Local\Temp\hs_err_pid308.log

If you would like to submit a bug report, please visit# http://bugreport.java.com/bugreport/crash.jsp

The crash happened outside the Java Virtual Machine in native code.

See problematic frame for where to report the bug.

Note that an error report is allegedly saved to C:\Users\Marvin\AppData\Local\Temp\hs_err_pid308.log , however C:\Users\Marvin does not contain an AppData folder, so I couldn't send it to you.
Also, Program Files\Aion wallet\java\bin contains both java.exe and javaw.exe both Wndows compatable up to Wndows 8, NOT Windows 10
Hope this helps in getting us started on resolving my problem.
Thanks

@AionMiner
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What CPU do you have? The blake2b native libraries require CPU supporting SSE4.2 instruction set.

@paco-marvin
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paco-marvin commented Dec 11, 2018 via email

@AionMiner
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Your CPU is older (2007) and unfortunately does not support SSE4.2

SSE4.2 is generally available on CPU released after 2009 for Intel or 2011 for AMD.

@paco-marvin
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paco-marvin commented Dec 11, 2018 via email

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