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[zendesk-support] ticket_metrics stream doesn't respect start_date set at source config #48424

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willbowditch opened this issue Nov 8, 2024 · 1 comment
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@willbowditch
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Connector Name

zendesk-support

Connector Version

4.3.3

What step the error happened?

During the sync

Relevant information

  • The connectors ticket_metrics stream returns records until the start date, then stops yielding records. However it doesn't mark the stream as complete until all ticket metrics have been fetched from the API. This means the stream takes a long time to complete and makes unneeded API calls for data that is not captured by Airbyte.
  • This can be viewed in the logs when running the connector locally with --debug enabled. I haven't included logs below as they contain the response data as well.
  • I have a fix for this which I'll link in a PR

Relevant log output

No response

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  • Yes, I want to contribute
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