Check users get a warning before they’re timed out

[Angelsaur]

Summary

Some websites time users out after a period of inactivity. This usually results in form data being lost, or the user being automatically logged out of an account.

You need to make sure to warn users if you’re going to time them out after a period of inactivity. You’ll also need to give them the chance to interact with the page to prevent the time out from happening.

Deadline

20/02/2021

What needs to be done?

You need to make sure to warn users if you’re going to time them out after a period of inactivity. You’ll also need to give them the chance to interact with the page to prevent the time out from happening.

Test whether you’re doing this by going to one of the forms on your website and remaining inactive for around 20 minutes. If you get timed out with no warning, then you’re not meeting the requirements.

If, after a while, you were given a timeout warning and a chance to prevent the timeout by interacting with the page, you’re likely meeting the requirements

Who can help?

[GeorgiaHCA]

Warnings and time-outs can be distressing to autistic users. So we should be careful how we introduce this.

[gedankenstuecke]

Made issue #369 to create an accessibility checklist that can be used for the MVP and going forward. Closing this along with other accessibility checklist items for now.