Cannot download packages when I am behind a HTTP/HTTPS proxy

[ceyhun]

No description provided.

[supermarin]

Not sure how we can help here.. @kattrali @jurre ideas?

[jurre]

Yeah me neither, maybe the proxy is blocking git/github?

@ceyhuno how could we reproduce this?

[ceyhun]

Go to your network settings -> define a Web Proxy (HTTP) and Secure Web Proxy (HTTPS) -> hit ok and apply.
Go to Alcatraz -> try to install a plugin (Backlight in my case) -> the progress bar goes 1/3 full and stays there and then it goes back to 0.

Interestingly, I can install a Color Theme just fine. Installing templates does not work either.

[ceyhun]

Maybe you can add proxy settings to Alcatraz just like the Spotify app. Or maybe there is an easier solution (like detecting the system's proxy settings or something else).

[jurre]

Hmm are you able to use git at all this way? Because I think that might be the problem here, for color schemes we simply download the file, but for plugins we do a git clone

[ceyhun]

git clone https://github.com/...... works perfectly

[lubbo]

maybe git clone https://github.com/.... is allowed by proxy but git clone git://github.com uses the git port 9418 and sometimes the proxy only allows 80 and 443?

[ceyhun]

I checked the port 9418 and yes it is blocked indeed. So what can we do to solve this problem? I am not able to install anything from Alcatraz.

[jeeftor]

I also have this issue - would it be possible to use the git protocol instead of https? We also do funky certificate ssl stuff inside our firewall

[deppe]

👍 I can't use alcatraz at work without configuring a proxy