diff --git a/docs/simple-smart-answer.md b/docs/simple-smart-answer.md new file mode 100644 index 000000000..7e01aaf48 --- /dev/null +++ b/docs/simple-smart-answer.md @@ -0,0 +1,9 @@ +# Simple Smart Answer + +[Simple smart answers](https://docs.publishing.service.gov.uk/document-types/simple_smart_answer.html) work for complex situations with multiple variables and outcomes, where using this format will simplify the user journey. +A simple smart answer is a series of questions that channels a user to a certain outcome based on their responses. They use simple decision tree logic and don’t involve calculations. +They differ from standard [smart answers](https://github.com/alphagov/smart-answers), which generally require a developer to maintain. + +Examples of Simple Smart Answers: +- [Contact DVSA](https://www.gov.uk/contact-dvsa) +- [Find out if you can check someone’s criminal record](https://www.gov.uk/find-out-dbs-check)