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SOC2 - A1.1

The entity maintains, monitors, and evaluates current processing capacity and use of system components (infrastructure, data, and software) to manage capacity demand and to enable the implementation of additional capacity to help meet its objectives

Measures Current Usage

The use of the system components is measured to establish a baseline for capacity management and to use when evaluating the risk of impaired availability due to capacity constraints

Forecasts Capacity

The expected average and peak use of system components is forecasted and compared to system capacity and associated tolerances. Forecasting considers capacity in the event of the failure of system components that constrain capacity.

Makes Changes Based on Forecasts

The system change management process is initiated when forecasted usage exceeds capacity tolerances.

Mapped SCF controls