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postpone startsession #930

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Dirksl opened this issue Sep 24, 2024 · 1 comment
Open

postpone startsession #930

Dirksl opened this issue Sep 24, 2024 · 1 comment
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@Dirksl
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Dirksl commented Sep 24, 2024

Hello,

At the moment, upon arrival of a new contact, a startsession() is done. In case of firefox (and multiple browsers) a 'postpone start session' is done, until the agent clicks on the 'accept' button, and then the webrtc handshaking etc is started.

I want to have this behaviour in all cases, and all the browsers, meaning that the RTC streaming/handshaking is only started when the agent 'accepts' the call.

In the current setup this rtc handshaking etc is always done when the call arrives, even if the user does not accept the call.

Is there a way to have this 'postponed' mechanism available , so the webrtc handshaking starts after the 'accept' of the call?

thanks
Dirk

@hngan hngan added the co-team label Sep 25, 2024
@Dirksl
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Dirksl commented Oct 9, 2024

Hello,

Do you have any feedback on this topic?

thank you

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