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How to handle a case where Amplitude could be block by other services or apps on mobile devices? #429

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Prince2k3 opened this issue Mar 7, 2023 · 0 comments
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@Prince2k3
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Summary

Hi!

I work for a company using Amplitude for experiments, feature flags, and data monitoring. We ran into an issue recently where we had a user complain to us about not being able to use a feature even though they were flagged to use the feature. Turns out the user was using a service (NextDNS) that blocked some of Amplitudes internal URLs (one being api2.amplitude.com) and prevented the app from performing correctly. My question, is there away to detect this early on? To let the user know that there is a possible service or app that could disrupt their experience with our app. Any feedback or solution would do!

Thank you.

Prince

@Prince2k3 Prince2k3 added the question Further information is requested label Mar 7, 2023
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