| Name | Type | Description | Notes |
|---|---|---|---|
| id | str | A unique identifier for an object. | [readonly] |
| parent_id | str, none_type | The ticket's parent ID | [optional] |
| collection_id | str, none_type | The ticket's collection ID | [optional] [readonly] |
| type | str, none_type | The ticket's type | [optional] |
| subject | str, none_type | Subject of the ticket | [optional] |
| description | str, none_type | The ticket's description. HTML version of description is mapped if supported by the third-party platform | [optional] |
| status | str, none_type | The current status of the ticket. Possible values include: open, in_progress, closed, or - in cases where there is no clear mapping - the original value passed through. | [optional] |
| priority | str, none_type | Priority of the ticket | [optional] |
| assignees | [Assignee] | [optional] | |
| updated_at | datetime, none_type | The date and time when the object was last updated. | [optional] [readonly] |
| created_at | datetime, none_type | The date and time when the object was created. | [optional] [readonly] |
| created_by | str, none_type | The user who created the object. | [optional] [readonly] |
| due_date | datetime, none_type | Due date of the ticket | [optional] |
| completed_at | datetime, none_type | When the ticket was completed | [optional] [readonly] |
| tags | [CollectionTag] | [optional] | |
| custom_mappings | {str: (bool, date, datetime, dict, float, int, list, str, none_type)}, none_type | When custom mappings are configured on the resource, the result is included here. | [optional] [readonly] |
| pass_through | PassThroughBody | [optional] |