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Decline COE - Other reason message too long #4176

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CarlyCotton opened this issue Dec 24, 2024 · 1 comment
Open
3 tasks

Decline COE - Other reason message too long #4176

CarlyCotton opened this issue Dec 24, 2024 · 1 comment
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Business Items under Business Consideration Content Tasks related to UIUX content Institution Institution Features

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@CarlyCotton
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CarlyCotton commented Dec 24, 2024

User Story
As an institution user, when I decline a COE and choose the "Other" option I am prompted to enter a message in a large text field. If the message I submit is greater than 50 characters (the field limit in the db), I receive an unexpected error message and the COE is not actioned. I'd like better messaging on the error message and a limit on the text field to support me so I can be more efficient.

Acceptance Criteria

  • Update "Other" to "Other (150 character max)"
  • Warn the user with a validation-style error message in the COE form if they enter >150 characters in the text field and try to Decline enrolment now
  • If the user submits a COE decline with more than 150 characters, provide a more targeted error message instead of the unexpected error:

    "Error: The reason provided is longer than 150 characters. Please try again."

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@CarlyCotton CarlyCotton added the Business Items under Business Consideration label Dec 24, 2024
@CarlyCotton CarlyCotton self-assigned this Dec 24, 2024
@CarlyCotton CarlyCotton added Institution Institution Features Content Tasks related to UIUX content labels Dec 24, 2024
@CarlyCotton
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@JerPearson Thank you for your testing work. I've updated the limits listed and have modified to change to 150 characters (more than 50 but not the extreme of 500)

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