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Unlock via Biometrics not available in Firefox extension #13319

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unexcellent opened this issue Feb 9, 2025 · 2 comments
Closed
1 task done

Unlock via Biometrics not available in Firefox extension #13319

unexcellent opened this issue Feb 9, 2025 · 2 comments
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browser Browser Extension bug

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@unexcellent
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Steps To Reproduce

  1. Install newest version of Bitwarden via the Mac App Store
  2. Install newest version of Bitwarden Firefox extension
  3. Log into your account in both interfaces
  4. Click "Unlock with biometrics" in extension

Expected Result

The browser extension and the desktop app should synchronize

Actual Result

In the desktop program the message "Extension update required: The browser extension you are using is out of date. Please update it or disable browser integration fingerprint validation in the desktop app settings." pops up.
In the extension the message "Biometric unlock is currently unavailable. Please try again later." pops up.

Screenshots or Videos

No response

Additional Context

My best guess is that the newest version of Bitwarden (2025.1.4) is not available in Firefox yet. There the newest version is 2024.12.4.

Are you aware of this issue and when are you planning on releasing the most recent Bitwarden version to Firefox?

Operating System

macOS

Operating System Version

15.3

Web Browser

Firefox

Browser Version

135.0 (aarch64)

Build Version

2024.12.4

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@unexcellent unexcellent added browser Browser Extension bug labels Feb 9, 2025
@bitwarden-bot
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Thank you for reporting this issue! We've added this to our internal tracking system.
ID: PM-18141

@SergeantConfused
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Hello @unexcellent,

Thank you. This seems to be a duplicate of this GitHub report; if there's anything you'd like to add, such as screenshots or video recordings of the screen, please feel free to add them to that existing GitHub report so that they'd be reviewed by the Bitwarden Engineering department. Please remember to read the comments here and here.

This thread will now be closed as a duplicate.

Thank you again,

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browser Browser Extension bug
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3 participants