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version v1.0.7 Doesnt Reply #151

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itsmudassir opened this issue Mar 26, 2018 · 7 comments
Open

version v1.0.7 Doesnt Reply #151

itsmudassir opened this issue Mar 26, 2018 · 7 comments
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@itsmudassir
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itsmudassir commented Mar 26, 2018

My plugin is connected successfuly to webhook . it does show a message is seen by the page some times but never replies or show welcome message . This url works fine with webhook https://www.mudassir.website/chatbot/webhook/messenger/endpoint/HUEHUEHUEBR/
.Please help, quick reply will appreciated .
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@blopa
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blopa commented Mar 26, 2018

Hi there.

Are you an administrator for the page? Because Facebook will only let the bot send messages to the administrator if the page isn't aproved by them yet.

Also, did you checked if there's a chatbot specific log in the log folder? It should be something like werules_facebook_chatbot.log

@blopa blopa self-assigned this Mar 26, 2018
@blopa blopa added the bug label Mar 26, 2018
@blopa
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blopa commented Mar 26, 2018

Also, try sending "help" with lower case, just like it's on settings.

@itsmudassir
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No none of the variations work. how can i give you my site credentials privately ? I am using magento 2.2.2 ubuntu 16.4 and apache .

@blopa
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blopa commented Mar 26, 2018

Please invite me to be a admin of your Facebook page. My Facebook is [email]

@itsmudassir
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invite sent

@blopa
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blopa commented Mar 26, 2018

Weird. I haven't received anything. Can you try sending to this email [email]?

@itsmudassir
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itsmudassir commented Mar 26, 2018

Email sent to [email]

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