Pressing Get Link Data counts to 60 without results

[alex869]

Hi,

I use Windows 10 version 1511 (OS build 10586.318) and Cisco switches.
I can't get info for some reason and would like to know how to troubleshoot this issue or what should be done computer or network wise to get Link Data.

Thank you

[chall32]

Please can you follow https://github.com/chall32/LDWin/wiki/What-To-Do-If-LDWin-Captures-No-Data to see if you can manually capture some data. If you do capture some data from tcpdump, please can you post it here. Feel free to replace IP addresses / hostnames etc first.

[alex869]

I ran TCPDUMP according to the instructions, but it got no data back, the
screen was just black.
I have a friend in other organization that tried the same thing and it
worked for him and for me it didn't. It is so frustrating. I asked my
network guy to check out perhaps CDP on cisco should be on but he tried
enabling CDP and said it is already on and even "turning it on" didn't
help. Please advise what else could be the issue. Local windows firewall
settings are OFF.

On Wed, May 25, 2016 at 5:47 PM, Chris Hall [email protected]
wrote:

Please can you follow
https://github.com/chall32/LDWin/wiki/What-To-Do-If-LDWin-Captures-No-Data
to see if you can manually capture some data. If you do capture some data
from tcpdump, please can you post it here. Feel free to replace IP
addresses / hostnames etc first.

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#10 (comment)

[chall32]

Couple of suggestions -

1. Connect directly to the Cisco device in question and try LDWin and TCPDUMP again. That way you are 100% sure you are connected to a specific device and not via 1001 other devices in the circuit.
2. Run wireshark to confirm presence of CDP. You can filter Wireshark on "cdp".