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ACIS Ops team not recieving alerts #3

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william-aaron-CFA opened this issue Oct 26, 2023 · 2 comments
Open

ACIS Ops team not recieving alerts #3

william-aaron-CFA opened this issue Oct 26, 2023 · 2 comments
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bug Priority-High High Priority Issue - Needs immediate attention

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@william-aaron-CFA
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From bug email:

"No one on the ACIS Ops team received an alert from the M&TA software that processes the dump data when 1CRBT violated its Red high limit on 28 September.
We did receive alerts from the ACIS Ops SW that processes the realtime telemetry.
As you know, ACIS Ops does not process the dump data to search for violations, we rely on M&TA to do that task. If there is an issue with this processing, we need to know about it and hopefully resolve it.
Please investigate why no one on ACIS Ops received an alert from M&TA about the 1CRBT violation on 28 September. "

@william-aaron-CFA william-aaron-CFA self-assigned this Oct 26, 2023
@william-aaron-CFA william-aaron-CFA added bug Priority-High High Priority Issue - Needs immediate attention labels Oct 26, 2023
@william-aaron-CFA
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The dumps Script /data/mta/Script/Dumps/Scripts/run_otg_wrap_script2 populates the Dumps_mons/IN directory with TL files as used by the config_mon/Dumps_mon set of scripts. However checking the cronjob listed error log shows this..

from the filters_otg2.cron error log.
ls: cannot access '/data/mta/Script/Dumps//.tl': No such file or directory
ls: cannot access '/data/mta/Script/Dumps/TLfiles//': No such file or directory
ls: cannot access '/data/mta/Script/Dumps/Dumps_mon/Done//
': No such file or directory
ls: cannot access '/data/mta/Script/Dumps/Dumps_mon/Done//': No such file or directory
ls: cannot access '/data/mta/Script/Dumps/Dumps_mon/Done//
': No such file or directory
ls: cannot access '/data/mta/Script/Dumps/Dumps_mon/Done//': No such file or directory
ls: cannot access '/data/mta/Script/Dumps/Dumps_mon/Done//
': No such file or directory
ls: cannot access '/data/mta/Script/Dumps/Dumps_mon/Done//': No such file or directory
ls: cannot access '/data/mta/Script/Dumps/TLfiles//
': No such file or directory
ls: cannot access '/data/mta/Script/Dumps/TLfiles//': No such file or directory
ls: cannot access '/data/mta/Script/Dumps/TLfiles//
': No such file or directory
ls: cannot access '/data/mta/Script/Dumps/TLfiles//*': No such file or directory
move_tl_files.py done
cp: failed to close '/data/mta/DataSeeker/data/repository/deahk_elec.rdb~': No space left on device
update_dea_rdb.py done

In a similar fashion, the backup of this dumps script running on /data/mta4 containes the following error.
update_dea_rdb.py done
move_tl_files.py done
cp: failed to close '/data/mta/DataSeeker/data/repository/deahk_temp.rdb~': No space left on device
cp: failed to close '/data/mta/DataSeeker/data/repository/deahk_elec.rdb~': No space left on device
update_dea_rdb.py done

@william-aaron-CFA
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[waaron@scrapper-16:55:repository]$ pwd
/data/mta/DataSeeker/data/repository
[waaron@scrapper-16:55:repository]$ lsl | grep deahk
-rw-r--r-- 1 mta head 514M Jun 28 2022 deahk_elec.rdb
-rw-r--r-- 1 mta head 514M Oct 27 15:06 deahk_elec.rdb~
-rw-r--r-- 1 mta head 554M Jun 28 2022 deahk_temp.rdb
-rw-r--r-- 1 mta head 554M Oct 27 15:06 deahk_temp.rdb~
[waaron@scrapper-16:55:repository]$ diff deahk_temp.rdb deahk_temp.rdb~
[waaron@scrapper-16:55:repository]$

As shown above, these rdb file are not begin updated anymore. Will ask syshelp if there is a limit on the allowed max filesize for a user to write a file to as this might interrupt these proceedings.

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