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ts_service_feature_code.md

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copyright lastupdated keywords subcollection content-type
years
2020
2022-08-19
troubleshoot billing, feature code, can't create service, create service, lite account, trial account
billing-usage
troubleshoot

{:shortdesc: .shortdesc} {:codeblock: .codeblock} {:screen: .screen} {:external: target="_blank" .external} {:tsSymptoms: .tsSymptoms} {:tsCauses: .tsCauses} {:tsResolve: .tsResolve} {:troubleshoot: data-hd-content-type='troubleshoot'}

Why can’t I create a service after I apply a feature code?

{: #cant-create-service-feature-code} {: troubleshoot}

You can recover from issues with creating service after a feature code is applied by following a few easy steps. {: shortdesc}

When you try to create an instance of a service from the catalog, you're prompted to upgrade with a message such as Upgrade your account to create instances of the offering. {: tsSymptoms}

Your account wasn't enabled to create resources of that type after you applied the feature code. The resources or capabilities that are provided vary for each feature code. {: tsCauses}

Contact the person who gave you the feature code to verify the capabilities that it can enable for your account. For example, contact your educational provider for feature codes that they gave you for use with coursework. {: tsResolve}