diff --git a/html/changelogs/AutoChangeLog-pr-5859.yml b/html/changelogs/AutoChangeLog-pr-5859.yml
new file mode 100644
index 000000000000..a79af263c686
--- /dev/null
+++ b/html/changelogs/AutoChangeLog-pr-5859.yml
@@ -0,0 +1,4 @@
+author: "harryob"
+delete-after: True
+changes:
+  - admin: "opening a new ticket via pming now automatically marks the ticket"
\ No newline at end of file