all the fancy menus bluescreen

[K4rlox]

Testmerges

#3676 #3783 #3784 #3837 #3814

Description of the bug

upon joining the server all the winows are white, ahelp doesnt work, mhelp doesnt work, none of the menus work correctly

i have been trying to get help for this for the past week, nothing works at all, at this point im 100% sure this is not a client side issue and i am bug reporthing this

chat:

+++++@@@@@@@@@@/++++@@@@@@@@@@/+++++/
+++++@@/++*+*+\@@/+++++/
+++++@@/++++++++\@@/+++++/
+++++@@/++++++++++\@@/+++++/
+++++@@/+++++/+++++@@/+++++/
++++/++++/@@+++++/+++++/
++++++++++/@``@++++++++++/
++++++*+/@````@++++++++/
++++++/@@@@@@@@++++++/

A fatal exception has occurred at 002B:C562F1B7 in TGUI.The current application will be terminated.Send the copy of the following stack trace to an authorizedWeyland-Yutani incident handler at https://github.com/cmss13-devs/cmss13/issues.Thank you for your cooperation.
TypeError: Tanımsız veya boş referansın 'indexOf' özelliği alınamıyor
at isStyleSheetLoaded (http://127.0.0.1:50882/tmp8848/browseroutput.html:259:7)
at node.onload (http://127.0.0.1:50882/tmp8848/browseroutput.html:346:9)
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.2; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Tablet PC 2.0)

Weyland-Yutani (c) 2100-2182 Building better user interfaces.

ahelp:
+++++@@@@@@@@@@/++++@@@@@@@@@@/+++++/
+++++@@/++*+*+\@@/+++++/
+++++@@/++++++++\@@/+++++/
+++++@@/++++++++++\@@/+++++/
+++++@@/+++++/+++++@@/+++++/
++++/++++/@@+++++/+++++/
++++++++++/@``@++++++++++/
++++++*+/@````@++++++++/
++++++/@@@@@@@@++++++/

A fatal exception has occurred at 002B:C562F1B7 in TGUI.The current application will be terminated.Send the copy of the following stack trace to an authorizedWeyland-Yutani incident handler at https://github.com/cmss13-devs/cmss13/issues.Thank you for your cooperation.
TypeError: Tanımsız veya boş referansın 'indexOf' özelliği alınamıyor
at isStyleSheetLoaded (http://127.0.0.1:50882/tmp8848/tgui-window-2.html:259:7)
at node.onload (http://127.0.0.1:50882/tmp8848/tgui-window-2.html:346:9)
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.2; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Tablet PC 2.0)

Weyland-Yutani (c) 2100-2182 Building better user interfaces.

What's the difference with what should have happened?

literally work correctly

How do we reproduce this bug?

1. join the server
2. all menus are white
3. cant ahelp
4. nothing fixes it

Issue Bingo

• Issue could be reproduced at least once
• Issue happened in a recent (less than 7 days ago) round
• Couldn't find an existing issue about this (https://github.com/cmss13-devs/cmss13/issues)

[ihatethisengine]

Try fix chat verb, helps for me (playing via wine)

[K4rlox]

Try fix chat verb, helps for me (playing via wine)

how hard is it to see
i have been trying EVERYTHING for the past week

nothing you say here will fix it

[Faunenschnitt]

Which windows version and internet explorer version (mshtml/trident) are you using? e.g. Windows 7 probably wont run it properly cause there are upgrades made in tg which require at least ie10 or ie11 despite the game being quite old

I have also seen very weird things if your internet connection and speed is very low

[Drulikar]

The error translated is: TypeError: Cannot get property 'indexOf' of undefined or empty reference
And apparently that occurs for you here:

meaning that somehow the parameter url is undefined or is an empty reference.

This is core to TGUI, so this is a client side issue for you somehow. So my recommendations; do all of these:

• Clear your Byond cache: Open Byond, click gear on top right, Preferences..., Games tab, Clear Cache.
• Clear your internet explorer cache: Windows Key + R (opens Run), enter inetcpl.cpl, OK, Delete..., Ensure at least Temporary Internet files and websites files and Cookies and website data are selected, Delete.
• Update/downgrade your byond to the latest stable (514.1589). If you're an older version, just update in Byond. If you're on a beta, then uninstall it, and download the latest stable from Byond.

If you still have issues, try moving your byond user directory to a path with only English characters:

• Open Byond, click gear on top right, Preferences..., Advanced tab.
• Click ... and point it to some new directory that only uses english characters such as C:\BYONDData\.
• Click OK.

If you still have issues, try reinstalling Byond in a directory with only English characters.

[peearler]

I had a similar problem, as it turned out later because of the Internet provider. Try the Green Tunnel program or similar, it helped me

[K4rlox]

The error translated is: TypeError: Cannot get property 'indexOf' of undefined or empty reference And apparently that occurs for you here: meaning that somehow the parameter url is undefined or is an empty reference.

This is core to TGUI, so this is a client side issue for you somehow. So my recommendations; do all of these:

• Clear your Byond cache: Open Byond, click gear on top right, Preferences..., Games tab, Clear Cache.
• Clear your internet explorer cache: Windows Key + R (opens Run), enter inetcpl.cpl, OK, Delete..., Ensure at least Temporary Internet files and websites files and Cookies and website data are selected, Delete.
• Update/downgrade your byond to the latest stable (514.1589). If you're an older version, just update in Byond. If you're on a beta, then uninstall it, and download the latest stable from Byond.

If you still have issues, try moving your byond user directory to a path with only English characters:

• Open Byond, click gear on top right, Preferences..., Advanced tab.
• Click ... and point it to some new directory that only uses english characters such as C:\BYONDData\.
• Click OK.

If you still have issues, try reinstalling Byond in a directory with only English characters.

none of these fixes helped me

[Drulikar]

none of these fixes helped me

Try installing IE11 then per tgstation/tgstation#55481