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This repository has been archived by the owner on Dec 16, 2021. It is now read-only.
David Jellison edited this page Apr 8, 2017 · 15 revisions

Voice Of the Customer

VOICE OF THE CUSTOMER

Welcome to the voc-utilities-for-jira wiki!

This JIRA 6.x Add-on is a plugin with 3 gadgets (Defect (Bug) Density reporting integrated with Support Request traffic), 2 in-page web panels with traffic light feedback of Support Request sentiment and count traffic, 2 JQL functions, and workflow helper functions. The suite of tools augment using the Jira issue tracking platform to raise the visibiliy of the Voice of the Customer (VoC) to the product delivery teams.

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