diff --git a/packages/cxl-ui/src/components/cxl-jw-player/mixins/BaseMixin.js b/packages/cxl-ui/src/components/cxl-jw-player/mixins/BaseMixin.js
index 5b14c54e..2ecb3d2e 100644
--- a/packages/cxl-ui/src/components/cxl-jw-player/mixins/BaseMixin.js
+++ b/packages/cxl-ui/src/components/cxl-jw-player/mixins/BaseMixin.js
@@ -131,7 +131,15 @@ export function BaseMixin(BaseClass) {
       const { file } = chapters.length > 0 ? chapters[0] : '';
       const response = await (await fetch(file)).text();
 
-      return parseSync(response);
+      let result = [];
+
+      try {
+        result = parseSync(response);
+      } catch (e) {
+        console.error(e);
+      }
+
+      return result;
     }
 
     async _getMedia() {
diff --git a/packages/cxl-ui/src/components/cxl-jw-player/mixins/TranscriptMixin.js b/packages/cxl-ui/src/components/cxl-jw-player/mixins/TranscriptMixin.js
index 44feb65e..fc125852 100644
--- a/packages/cxl-ui/src/components/cxl-jw-player/mixins/TranscriptMixin.js
+++ b/packages/cxl-ui/src/components/cxl-jw-player/mixins/TranscriptMixin.js
@@ -84,7 +84,13 @@ export function TranscriptMixin(BaseClass) {
         });
       }
 
-      return tracks;
+      const filteredTracks = tracks.map((track) => {
+        track.data.text = track.data.text.replace("<v ->", "").replace("</v>", "");
+
+        return track;
+      });
+        
+      return filteredTracks;
     }
 
     _onCaptionClick(e) {