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iOS 18.2 - Google Drive Vault Error #400

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Pseudonymity opened this issue Dec 16, 2024 · 4 comments
Open
2 tasks done

iOS 18.2 - Google Drive Vault Error #400

Pseudonymity opened this issue Dec 16, 2024 · 4 comments
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storage:google-drive type:bug Something isn't working

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@Pseudonymity
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Please agree to the following

Summary

iOS 18.2 when adding Vault via Google Drive it does not work and can't see files.

What software is involved?

Operating System: iOS 18.2
Device: iPhone 15 Plus
Cryptomator: 2.6.4

Volume Type

None

Steps to Reproduce

  1. Add new vault
  2. Open Existing Vault
  3. Google Drive
  4. (Select Vault Location)
  5. Add This Vault
  6. Enter Password for vault
  7. Successfully added vault "vault name" Access this vault via the Files app.... Click "Open in Files App"

Expected Behavior

Display all files inside the fault via file explorer.

Actual Behavior

Access to your vault "vault name" was denied. Open the main app to check your connection and re-authenticate if needed.

Reproducibility

Always

Relevant Log Output

No response

Anything else?

No response

@Pseudonymity Pseudonymity added the type:bug Something isn't working label Dec 16, 2024
@Pseudonymity
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Actual Behavior
0c19912047bd310a2d78f92626254dd8b07b809fe317f4fb7e1e70ba5782a6d7

@infeo infeo transferred this issue from cryptomator/cryptomator Dec 16, 2024
@iammajid
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@Pseudonymity Thank you for reporting this issue!

The behavior you’re experiencing is quite unusual and might be related to an expired authentication token. Even though the vault was recently added, it’s possible that the access token has expired and the app is unable to refresh it automatically. To resolve this, please try reauthenticating your Google Drive connection as follows:

  1. Open the Cryptomator app.
  2. Navigate to Settings > Cloud Providers.
  3. Select Google Drive and remove the connection.
  4. Sign back in to Google Drive by adding it again under Cloud Providers.

This process will generate a new access token and reestablish the connection. After completing these steps, try accessing your vault again.

@Pseudonymity
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Weird. I tired exactly that same thing couple of times. I even tried uninstalling and re-installing and it did not work. But I got it working now... I will test some more.

@iammajid
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Feel free to reach out if you run into the issue again!

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Labels
storage:google-drive type:bug Something isn't working
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