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Tried to get queue task with storage id but storage couldn't find it. - error log spam #231

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dannyhw opened this issue Jan 29, 2024 · 5 comments

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@dannyhw
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dannyhw commented Jan 29, 2024

SDK version: 3.3.2

Environment: Development

Are logs available?

Thats the problem

Describe the bug
Our logs get spammed with these messages constantly and I would love to know how to avoid that.

(siteid:15522) 🛑 Tried to get queue task with storage id: CEB8BCAE-918F-4CDB-AAB9-A99A92945C68, but storage couldn't find
it.

Error fetching messages from Gist queue service. The operation couldn’t be completed. (CioMessagingInApp.GistNetworkError
error 0.)

To Reproduce
When I run the app this just immediately starts spamming the logs

Expected behavior
The logs only contain useful information

Additional context
We use this alongside customerio-expo-plugin 1.0.0-beta.13

@dannyhw dannyhw changed the title Crazy amount of errors spamming the logs Tried to get queue task with storage id but storage couldn't find it. - error log spam Jan 29, 2024
@ami-aman
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Hi @dannyhw

Thank you for reporting the issue with the recurring log message in the console. We understand this can be confusing and apologize for any inconvenience it has caused.

I would like to let you know that we are aware of this issue. While we can't guarantee a specific timeline at this moment, we are committed to resolving it as soon as possible.

In the meantime, feel free to reach out to our support team if you have any further questions or require assistance.

@dannyhw
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dannyhw commented Jan 30, 2024

@ami-aman thanks for the update, appreciate the info 🙏

@arndtvoges
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@ami-aman Any updates here? It's been three months. The spam makes it impossible to develop with CustomerIO enabled. The code in question can be found in QueueRunRequest.swift. SDK 3.5.2.

@dannyhw
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dannyhw commented Apr 30, 2024

I've personally turned off all cio logging now because of this.

@arndtvoges
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I've personally turned off all cio logging now because of this.

Thanks @dannyhw! That worked for me as well as a temporary workaround:

const data = new CustomerioConfig();
data.logLevel = CioLogLevel.none;

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