fix: premium support callout (#23649)

## Description
- Remove bolding in DD support
- Move premium support into a callout for visibility

Author: sarahsanders-docker

content/manuals/desktop/troubleshoot-and-support/support.md

@@ -18,11 +18,13 @@ All Docker Pro, Team, and Business subscribers receive email support for Docker
 
 Support response times and availability vary by subscription tier:
 
-- **Docker Pro**: 3 business day response
-- **Docker Team**: 2 business day response, 24×5 availability
-- **Docker Business**: 1 business day response, 24×5 availability
+- Docker Pro: 3 business day response
+- Docker Team: 2 business day response, 24×5 availability
+- Docker Business: 1 business day response, 24×5 availability
 
-Premium Support with faster response times and 24×7 availability is available as an add-on for Docker Business subscribers.
+> [!NOTE]
+>
+> Premium Support with faster response times and 24×7 availability is available as an add-on for Docker Business subscribers.
 
 For detailed support features and response times, see [Docker Pricing](https://www.docker.com/pricing/).
 

content/manuals/subscription/details.md

@@ -361,7 +361,9 @@ Support response times and availability vary by subscription tier:
 - Docker Team: 2 business day response, 24×5 availability
 - Docker Business: 1 business day response, 24×5 availability
 
-Premium Support with faster response times and 24×7 availability is available as an add-on for Docker Business subscribers.
+> [!NOTE]
+>
+> Premium Support with faster response times and 24×7 availability is available as an add-on for Docker Business subscribers.
 
 For detailed support features and response times, see [Docker Pricing](https://www.docker.com/pricing/).