FAQ

Here's the list of frequently asked questions.

Q: I see no data or receive no readings?
A: Try to reboot your Hilo gateway, it's been known to solve issues like this. If that doesn't work, open an issue.

Q: When there's a challenge, Hilo can't read my power usage.
A: You can try to power off/on the hilo hub. If this doesn't work Contact Hilo, this looks like it's a problem on their side, see issue #15

Q: There's a naming conflict in my entities.
A: We need to rely on unique names for entities. This is how we generate their unique ids. You can't have 2 lights named Light. See issue #11

Q: Even after enabling the option "Generate only total meters for each devices" I still see low and medium devices in the energy dashboard.
A: You have to remove the old sensor. Go to Configuration -> Individual devices and remove the *_low and *_medium devices.