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[Response Ops][Cases] Error message calling similar API with basic license #206976

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jcger opened this issue Jan 16, 2025 · 3 comments
Open

[Response Ops][Cases] Error message calling similar API with basic license #206976

jcger opened this issue Jan 16, 2025 · 3 comments
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bug Fixes for quality problems that affect the customer experience Feature:Cases Cases feature Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams)

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@jcger
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jcger commented Jan 16, 2025

When opening cases view page (case detail) with basic license, it does try to fetch data from the cases/<case-id>/similar api. This API is restricted to other licenses causing an error message to show.

Reproduce:

  • Basic license
  • Create a case
  • Open the case view

Expected:

  • No error to show up

Currently happening:

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@jcger jcger added bug Fixes for quality problems that affect the customer experience Feature:Cases Cases feature Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams) labels Jan 16, 2025
@elasticmachine
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Pinging @elastic/response-ops-cases (Feature:Cases)

@elasticmachine
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Pinging @elastic/response-ops (Team:ResponseOps)

@cnasikas
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Good catch. We should hide the "Observables" and "Similar" tabs in basic. cc @lgestc.

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