X-signing: error message and prompt to enable MAS temporary key reset doesn't display for ~20 seconds #27863
Labels
A-E2EE
A-E2EE-Cross-Signing
O-Occasional
Affects or can be seen by some users regularly or most users rarely
S-Major
Severely degrades major functionality or product features, with no satisfactory workaround
T-Defect
Steps to reproduce
Element Web on Chromium
In settings, key reset
Go through the cross signing key reset flow, which will eventually fail and show an error message, prompting the user to enable key reset temporarily within MAS
That error message takes up to 20 seconds to display, while a loading icon spins, and in the background numerous attempts to /upload fail
Outcome
What did you expect?
The error message to appear within an acceptable period, within a couple seconds?
What happened instead?
It retries the failing upload request so many times that the error doesn't appear for 20 or so seconds, at which point the user would have probably given up already.
What would be great?
If the error message appeared more quickly, and there is an option to 'retry' once the user has enabled the option in MAS to allow key-resetting.
Operating system
MacOS
Browser information
Version 1.52.0 (51895) Chromium Engine Version 126.0.6478.183
URL for webapp
element.elementdemo.will (local ESS install)
Application version
Element version: 1.11.69 Crypto version: Rust SDK 0.7.0 (068a0af), Vodozemac 0.6.0
Homeserver
No response
Will you send logs?
No
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