As a robotics manufacturer, we emphasize the importance of our customers being able to properly and safely maintain and upgrade their robotic equipment. Therefore, we provide a detailed maintenance and care guide, including common maintenance tasks and sections on repairing or upgrading hardware. Please read carefully for:
| Maintenance Item | Description | Recommended Frequency |
|---|---|---|
| Visual Inspection | Check for obvious damage, foreign object accumulation, or wear. | Daily |
| Structural Cleaning | Clean robot structural parts with a clean, dry cloth. Avoid moisture and corrosive cleaners. | Daily |
| Fastener Check | Check and tighten all bolts and connectors. | Daily |
| Lubrication | Lubricate joints and moving parts with manufacturer-recommended lubricant. | Every 3 months |
| Cable and Wiring Check | Inspect cables and wiring for damage or wear. | Monthly |
| Electrical Connection Check | Ensure all electrical connections are secure and undamaged. | Monthly |
| Software Update | Check and update control software and applications. | As updates are available |
| Software Data Backup | Regularly backup key software configurations and data. | Quarterly |
| Firmware Update | Regularly check and update firmware for new features and security patches. | As updates are available |
| Sensor and Device Check | Inspect sensors and other critical devices for proper operation. | Monthly |
| Emergency Stop Function Test | Regularly test the emergency stop function to ensure its reliability. | Monthly |
| Environmental Conditions Monitoring | Monitor temperature, humidity, dust, etc., in the working environment to meet robot operating specifications. | Continuous monitoring |
| Safety Configuration Review | Regularly check and confirm the robot's safety configurations, such as speed limits and work range settings. | Monthly |
| Preventive Maintenance Plan Execution | Perform regular checks and maintenance according to the manufacturer's maintenance plan. | According to manufacturer guidelines |
We understand customers may need to upgrade or repair their robot hardware themselves. Before any upgrade, please read product specifications carefully and confirm with our officials if such operations are allowed. Unauthorized operations may lead to product failure and are not covered by the warranty.
Material Requirements
- Officially Manufactured or Recommended Materials: All parts and components for repairs and upgrades must be officially made or recommended by us.
- Material Procurement: Customers can purchase necessary materials through our official channels to ensure quality and compatibility.
Repair or Upgrade Process
- Customer Repairs: Customers are responsible for completing repairs, guided by our detailed manuals.
- Follow Official Guidance: Repairs must adhere strictly to our official guidance to prevent damage.
Liability and Warranty Policy
- Liability Division: Manufacturer provides official guidance and deals with defects; customers are responsible for following this guidance using official parts.
- Warranty: Valid only when repairs follow our guidance using official parts.
Considerations
- Safety First: Follow all safety guidelines before any repair or upgrade, including powering off and using proper protective gear.
- Technical Support: If issues arise during repairs, contact our technical support team for help.
Customers are strongly advised to follow these guidelines to ensure the safe and effective operation of their robot equipment.