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I need to add Custom Fields to a ticket based on a number of factors. I'm trying to automate this job with the following code:
from zenpy import Zenpy from zenpy.lib.api_objects import CustomField credentials = { 'email': *** 'token': *** 'subdomain': ***, } zendesk = zenpy(**credentials) ticket_50 = zendesk.tickets(id=50) ticket_50.custom_fields.append(CustomField(id=123, value='Dummy')) zendesk.tickets.update(ticket_50)
Am I doing something wrong? Or is not possible at all to achieve this?
Thank you!
The text was updated successfully, but these errors were encountered:
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I need to add Custom Fields to a ticket based on a number of factors. I'm trying to automate this job with the following code:
Am I doing something wrong? Or is not possible at all to achieve this?
Thank you!
The text was updated successfully, but these errors were encountered: