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[Ticket Create and Update] Is there a mismatch between doc and real code ? #516

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rtkwlf-hzzz opened this issue Jun 24, 2022 · 0 comments

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@rtkwlf-hzzz
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Hey :

Notice that there is a mismatch between doc and code :

  1. In doc , here mentioned :

a. we can create an object firstly :

user = User(name="John Doe", email="[email protected]")
created_user = zenpy_client.users.create(user)

then update it :

created_user.role = 'agent'
created_user.phone = '123 434 333'
modified_user = zenpy_client.users.update(created_user)
  1. However, In the most recent code, create action returns a TicketAudit object instead of Ticket object, so to make the code above work, we should :
user = User(name="John Doe", email="[email protected]")
# notice here, need to retrieve `.ticket` attribute
created_user = zenpy_client.users.create(user).ticket

and then call update action


wanna a secnd 👀 to help me confirm this issue . reallllly appreciate it a lot ( : -

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