Request for deletion of IP address: 113.34.201.18

[herbsaito]

We apologize for the sudden contact.
"113.34.201.18", which our company uses, was registered in your company's "hphosts_hfs.ipset".
I don't know if it's a direct cause, but I can no longer view certain sites from the above IP address.
This IP address may have been misused in the past, but we are currently using it safely, so could you please remove "113.34.201.18" from the list? (Usage start date: From November 2024)
Thank you for your understanding.

[Siradankullanici]

very suspicious account

[herbsaito]

Due to the fact that a specific site cannot be viewed from the address of IP address 113.34.201.18
Business is being seriously disrupted.
Also, since I have no knowledge, I don't know why this address is registered.
Generally, when requesting to be removed from the blacklist,
What steps should I take?