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download MS-Multi-Spine Miccai 2025 dataset #2574

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alessiacipriani opened this issue Jan 11, 2025 · 4 comments
Closed

download MS-Multi-Spine Miccai 2025 dataset #2574

alessiacipriani opened this issue Jan 11, 2025 · 4 comments
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@alessiacipriani
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Dear staff,

I am writing to inform you about an issue I am encountering while attempting to download files from your website. Despite multiple attempts, the download does not start when I click on the respective button. I have checked my internet connection and tried using different browsers, but the problem persists. Could you kindly assist me in resolving this issue? If necessary, I can provide further details or screenshots to help identify the problem.

Thank you for your support.

Best regards,

Alessia Cipriani

@julien-louis
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julien-louis commented Jan 15, 2025

Hi @alessiacipriani , I'm really sorry the handling of vey large files is currently not very user friendly. Due to technical limitations linked to security, the browser has to load "silently" the whole file first, then the browser download bar displays. We have already have an upgrade that will be released soon : #2559

For now I suggest that you try again and wait while the upper right cog is still spinning. Depending on your connection it can take a long time.

Also there is a tip to track the progress of your download :

  1. open the dev tool of your browser with the F12 key
  2. go to the "Network" tab
  3. start to download
  4. the download request should appear in the Network tab and you should be able to see the progress :
    image

@michaelkain
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Perfect Julien, thank you!

@michaelkain
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I close, as no user feedback

@alessiacipriani
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alessiacipriani commented Jan 27, 2025 via email

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