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Unable to upload video on LMS course #1258

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user-som opened this issue Jan 17, 2025 · 5 comments
Closed

Unable to upload video on LMS course #1258

user-som opened this issue Jan 17, 2025 · 5 comments
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bug Something isn't working

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@user-som
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Information about bug

I created a course on LMS module and was trying to upload a 10 min video of around 44 MB size. The screen didnt respond and so I am assuming that the video wasn't uploaded.

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Module

other

Version

Frappe CRM: v1.32.6 (main)

ERPNext: v15.47.4 (version-15)

Frappe Framework: v15.51.1 (version-15)

Helpdesk: v1.3.1 (main)

Frappe HR: v15.37.1 (version-15)

India Compliance: v15.14.6 (version-15)

Frappe Insights: v3.0.14 (version-3)

Frappe LMS: v2.19.0 (develop)

Payments: v0.0.1 (version-15)

Installation method

manual install

Relevant log output / Stack trace / Full Error Message.

@user-som user-som added the bug Something isn't working label Jan 17, 2025
@mihir-kandoi mihir-kandoi transferred this issue from frappe/erpnext Jan 17, 2025
@pateljannat
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@user-som This might be due to the limitation in File Size. Please increase Max File Size from System Settings.

@user-som
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@user-som This might be due to the limitation in File Size. Please increase Max File Size from System Settings.

Thanks Jannat. This solved the problem

@user-som user-som reopened this Jan 17, 2025
@user-som
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user-som commented Jan 17, 2025

No i think this is the issue. Unable to upload videos above 50 MB.

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Got this suggestion from chatgpt

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@pateljannat
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@user-som were you able to resolve it by changing the nginx config?

@user-som
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@user-som were you able to resolve it by changing the nginx config?

yes, I was. Thanks for asking.

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