diff --git a/docs/getting_support.rst b/docs/getting_support.rst index 7b9362ebe..c972bc222 100644 --- a/docs/getting_support.rst +++ b/docs/getting_support.rst @@ -87,14 +87,11 @@ After your account is activated, you can login and continue to the next step. Enabling two-factor authentication ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ -Two-factor authentication (2FA) protects your account in the event that your -passphrase is compromised. Once enabled, you will be prompted to provide a -one-time six digit code every time you log into the support portal, in addition -to your passphrase. - -Two-factor authentication is required to use the support portal. After creating -your account, or after logging into an existing account, you will be prompted -to enable 2FA. To do so: +Two-factor authentication (2FA) adds an extra layer of security to your account by requiring a one-time +six-digit code each time you log into the support portal, in addition to your passphrase. + +2FA is required to use the support portal. After creating or logging into your account, you will be +prompted to enable 2FA. To do so: 1. Choose an application to generate two-factor codes. We recommend the `FreeOTP app `__ for Android or iOS, but any