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Eufy doorbell T8213 wrong battery level #1299

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vlad-6502 opened this issue Jan 30, 2025 · 0 comments
Open

Eufy doorbell T8213 wrong battery level #1299

vlad-6502 opened this issue Jan 30, 2025 · 0 comments

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@vlad-6502
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vlad-6502 commented Jan 30, 2025

Describe the bug
sensor.doorbell_battery_percentage shows incorrect or outdated battery level, not updated for a long period

To reproduce

  1. Check battery level in Eufy Security application = 85%
  2. Check sensor.doorbell_battery_percentage value = 82%

Expected behavior
The same battery level for both Eufy Security application & sensor.doorbell_battery_percentage, timely updated

Additional information

  • Home Assistant Installation Type (OS - Supvervised - Core): Linux raspberrypi 6.1.21-v8+
  • Home Assistant Core Version: core-2025.1.4
  • Eufy Security Add-on Version: 1.9.1
  • Eufy Security Integration Version: 8.1.1
  • Using go2rtc Add-on or webrtc custom integration with integrated go2rtc: WebRTC Camera v3.6.0

Hardware Information;

  • Camera Model: T8213, Dual Video Doorbell S330
  • Live Streaming Protocol (RTSP/P2P): P2P

Debug Logs from Home Assistant : Attached
home-assistant_eufy_security_2025-01-30T17-13-10.942Z.log

Logs from Eufy Security Add-on (either from Add-ons page of Home Assistant or Docker output): Attached
402f1039_eufy_security_ws_2025-01-30T17-07-28.091Z.log

Would you share your device with me in case further debugging required? (Yes/No):
Physically not possible. Or you mean to provide access to the device somehow ? Yes in this case, but need instructions how-to.

Additional context
Restarting Integration, HA doesn't force reading of correct level. Also see no correlation of battery level sensor update with events like motion/ring/loitering

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