diff --git a/client/src/components/User/UserPreferencesModel.js b/client/src/components/User/UserPreferencesModel.js
index 5efff575efa7..a5a05dd3ad6d 100644
--- a/client/src/components/User/UserPreferencesModel.js
+++ b/client/src/components/User/UserPreferencesModel.js
@@ -9,13 +9,13 @@ export const getUserPreferencesModel = (user_id) => {
         information: {
             title: _l("Manage Information"),
             id: "edit-preferences-information",
-            description: config.enable_account_interface
-                ? _l("Edit your email, addresses and custom parameters or change your public name.")
-                : _l("Edit your custom parameters."),
+            description:
+                config.enable_account_interface && !config.use_remote_user
+                    ? _l("Edit your email, addresses and custom parameters or change your public name.")
+                    : _l("Edit your custom parameters."),
             url: `/api/users/${user_id}/information/inputs`,
             icon: "fa-user",
             redirect: "/user",
-            disabled: config.use_remote_user,
         },
         password: {
             title: _l("Change Password"),
diff --git a/lib/galaxy/web/framework/middleware/remoteuser.py b/lib/galaxy/web/framework/middleware/remoteuser.py
index dc260ceb3958..8e150917e436 100644
--- a/lib/galaxy/web/framework/middleware/remoteuser.py
+++ b/lib/galaxy/web/framework/middleware/remoteuser.py
@@ -165,6 +165,7 @@ def __call__(self, environ, start_response):
                 "/user/api_key",
                 "/user/edit_username",
                 "/user/dbkeys",
+                "/user/information",
                 "/user/logout",
                 "/user/toolbox_filters",
                 "/user/set_default_permissions",
diff --git a/lib/galaxy/webapps/galaxy/api/users.py b/lib/galaxy/webapps/galaxy/api/users.py
index d3d4ea4dcda4..0d5803971801 100644
--- a/lib/galaxy/webapps/galaxy/api/users.py
+++ b/lib/galaxy/webapps/galaxy/api/users.py
@@ -814,7 +814,7 @@ def get_information(self, trans, id, **kwd):
             "username": username,
         }
         is_galaxy_app = trans.webapp.name == "galaxy"
-        if trans.app.config.enable_account_interface or not is_galaxy_app:
+        if (trans.app.config.enable_account_interface and not trans.app.config.use_remote_user) or not is_galaxy_app:
             inputs.append(
                 {
                     "id": "email_input",
@@ -826,7 +826,7 @@ def get_information(self, trans, id, **kwd):
                 }
             )
         if is_galaxy_app:
-            if trans.app.config.enable_account_interface:
+            if trans.app.config.enable_account_interface and not trans.app.config.use_remote_user:
                 inputs.append(
                     {
                         "id": "name_input",