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need to restart the mac everytime i disconnect the phone any solution?? #396

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samyogii opened this issue Sep 14, 2024 · 2 comments
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@samyogii
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Prerequisites

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  1. Open your Terminal and run the following code:
zip -r -X ~/Desktop/OpenMTP-log.zip "$HOME/Library/Application Support/io.ganeshrvel.openmtp/logs/"
  1. Attach the file OpenMTP-log.zip found in your Desktop folder here.

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  1. Open the App,
  2. Click on Help > Report Bugs.
  3. Generate and send us the bugs report.

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@samyogii samyogii added the bug Something isn't working label Sep 14, 2024
@GeorgeCremer
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GeorgeCremer commented Oct 30, 2024

Hi @ganeshrvel, I'm also experiencing this issue. OpenMTP only works for me upon restart; if I disconnect the device after this, it's impossible to get it to work. It will show either a completely black screen (all UI removed; see below) or the device not connected message.
Screenshot 2024-10-30 at 10 27 28
Attaching logs in case it helps.
OpenMTP-error-2024-10.log

@ganeshrvel
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This may happen if another application on your Mac is trying to claim MTP devices after OpenMTP has started. Check if other applications are using the MTP device. For more details, see: #276.

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