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Unable to signup/login from client (appimage) #2975

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g-kartik opened this issue Mar 1, 2024 · 6 comments
Closed

Unable to signup/login from client (appimage) #2975

g-kartik opened this issue Mar 1, 2024 · 6 comments
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bug Something isn't working duplicate os:linux The Linux platform

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@g-kartik
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g-kartik commented Mar 1, 2024

When I click on the signup/ login button, nothing happens. I have both firefox and chrome installed on my system. I am using Arch linux and running 0.10.19 version of GitButler.

@mtsgrd
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mtsgrd commented Mar 2, 2024

When you've got this in your build then you should at least get a toast showing the URL and error message: #2989

@Byron Byron added bug Something isn't working os:linux The Linux platform feedback requested Feedback was requested to help resolve the issue labels Apr 22, 2024
@Byron
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Byron commented Apr 22, 2024

This issue might be related to #2656 .

Is this still the case with the latest Version 0.11.3 (20240419.070253)? And if it is, do see anything suspicious in the log files? Thanks for your help getting to the bottom of this.

@talal
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talal commented May 2, 2024

@Byron this issue still exists in the latest version (0.11.5).

With a fresh install of the v0.11.5 AppImage on Fedora. The ~/.config/com.gitbutler.app/logs/ui-logs.log has multiple iterations of the following entry, I'm guessing one for each time I tried to open an external link (e.g. login, "Join our discord" button, etc.):

[2024-05-02][13:11:37][ERROR][webview] Unhandled exception: shell error: failed to open: Scoped shell IO error: exit status: 3 undefined

@qhrille242
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qhrille242 commented Jun 25, 2024

@Byron This is still an issue in the latest appimage 0.12.5

Running on Fedora 40.

[2024-06-25][07:36:59][ERROR][webview] Unhandled exception: shell error: failed to open: Scoped shell IO error: exit status: 3 undefined

Update:
Flatpak / flathub version 0.12.5 works on fedora 40, no problems with login and signup.

@Byron Byron removed the feedback requested Feedback was requested to help resolve the issue label Jun 26, 2024
@Byron Byron changed the title Unable to signup/login from client Unable to signup/login from client (appimage) Jun 26, 2024
@Byron
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Byron commented Jun 26, 2024

Thanks a lot, I think it's clear now that it's a problem with the AppImage specifically.

@Byron
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Byron commented Jun 26, 2024

Let's track this in #4149 which is a newer version of the same issue, with all we know conveniently gathered.

@Byron Byron closed this as not planned Won't fix, can't repro, duplicate, stale Jun 26, 2024
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