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Opening a project workspace stuck on spinning pinwheel #4218

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chrowe opened this issue Jul 2, 2024 · 8 comments
Open

Opening a project workspace stuck on spinning pinwheel #4218

chrowe opened this issue Jul 2, 2024 · 8 comments
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bug Something isn't working feedback requested Feedback was requested to help resolve the issue

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@chrowe
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chrowe commented Jul 2, 2024

When trying to apply a remote branch I also get a pinwheel in the Apply button.

Version 0.12.7
MacOS 14.5
Apple M1

@chrowe
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chrowe commented Jul 2, 2024

Not sure if it matters, but this is after an upgrade. I get the same result if I download the latest version or the the nightly though.

@Byron Byron added bug Something isn't working feedback requested Feedback was requested to help resolve the issue labels Jul 2, 2024
@Byron
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Byron commented Jul 2, 2024

Thanks for reporting! Could you check the logs to see if there is any obvious ERROR lines?

Also, if you wait 60 seconds, does the UI show a "Timeout" popup? This would be an indicator for the backend panicking, which should appear in the tokio-console log.

@chrowe
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chrowe commented Jul 2, 2024

There are no errors in the logs just a bunch of INFO lines and it never seems to time out.

@chrowe
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chrowe commented Jul 2, 2024

Ok, eventually it opened. Not sure how long it took though.
Closed and reopened and it is doing the same thing. Took about 9 minutes.

@Byron
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Byron commented Jul 2, 2024

Thanks a lot! Did you find the term panic in the tokio-console log? Usually when the UI times out, that's the problem. The line would also reveal where it happened, which would help with a fix.
Thanks again

@chrowe
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chrowe commented Jul 2, 2024

No panic in the tokio-console.

It is also still stuck applying a virtual branch.

@chrowe
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chrowe commented Jul 2, 2024

Reverting back to 0.12.2 doesn't help.

Right now my main issue is I have work stuck on a virtual branch that I can't access. Is that stored somewhere I can find?

@Byron
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Byron commented Jul 2, 2024

Yes, and there is documentation that should help you to recover your work as well.

I hope that works for you, but if not please come back here and we will do our best to help.

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